Customer Experience

February 24, 2020

CUSTOMER EXPERIENCE

A New Era for a New Network

Today, we are launching new Cisco certifications that validate the skills of network engineers at the specialist, associate (CCNA), and professional (CCNP) levels. Read our blog to find out more!

February 21, 2020

CUSTOMER EXPERIENCE

To Upgrade or Not Upgrade? That Should Not be the Question

Do you ride old network software until it's unsupported or dead? Read about the benefits of maintaining up-to-date software and how they far outweigh the landmines of staying on old, unsupported versions.

January 27, 2020

CUSTOMER EXPERIENCE

Network automation: Get started the right way with Cisco CX

Like any significant transformation effort, automation must be grounded in a robust strategy. Read pitfalls to avoid and ways Cisco CX is here to help you achieve your network automation goals.

January 27, 2020

CUSTOMER EXPERIENCE

How to become a digital-transformation hero

Deliver both technology and business transformation at the same time. Let Cisco Customer Service (CX) show you how with a super power called Collaborative Intelligence.

January 24, 2020

CUSTOMER EXPERIENCE

Find Your Pathway to Success with Cisco CX at Cisco Live Barcelona

Monday marks the start of Cisco Live Barcelona and this year Cisco Customer Experience is showing up bigger and more connected than ever before. From the mainstage keynote to the 85+ CX-led sessions, there are over a hundred opportunities to engage with Cisco CX.

October 15, 2019

CUSTOMER EXPERIENCE

5 Steps to Digital Transformation Success at Cisco Live Cancún

Every year IT’s best and brightest gather in Cancún to see the future at Cisco Live. Bookmark these 5 must-do activities, as you build out your event agenda this year!

September 17, 2019

CUSTOMER EXPERIENCE

11 Rules of Innovation from Cisco CX’s Chief Architect

Discover 11 guiding principles Cisco CX's Chief Architect uses to drive innovation and digital transformation for some of the world’s largest companies.