Putting the User Experience First at Enterprise Connect
Today in my keynote at Enterprise Connect in Orlando, I talked about what really matters – the user experience with collaboration. And, when you look at the experience that’s offered today, and you talk to end users, you realize today’s tools do not match the way people want to work.
People today want the collaboration experience to be as good on the go as it is in the office. They want it to be simple, incredibly intuitive and work across just about any device they care to use, from the boardroom to the browser and everywhere in between.
Our mission is to get amazing yet affordable collaboration into the hands of more people. We are working on this every day. Our recent announcement—the single biggest refresh our video portfolio has ever seen—is just one example of how we’re doing that. But, we’re not just looking at how Cisco can change the game. We are always looking at other companies that have a similar mindset and trying to see how we can do great things together.
Today, I had the pleasure of being joined onstage by Rajen Sheth of Google. We announced an exciting collaboration that I think makes a lot of sense. Think about it: Cisco – the leader in Unified Communications, and Google – the leader in productivity applications, combined can have a better solution than anyone else can provide.
And, both companies are all about offering great, rewarding yet very simple experiences. Imagine, for instance, being able to join a WebEx meeting straight from a Google Calendar, or starting an instant meeting from the Google Contact Card and the Google People widget. Being able to connect with others inside and outside the organization by clicking on phone numbers or extensions displayed in Gmail or Google Apps. Rajen and I want that; we bet many of you do too.
Onstage, Rajen and I shared a prototype of a WebEx experience on Chromebook—a sign of things to come. We want you to use many of the tools you’re already comfortable with, in brand new ways that will delight you at every turn. If you missed the keynote, watch our video below.
We’re very excited to be working with Google to create more no compromise experiences as an alternative for customers. You can read Google’s perspective on today’s news on their blog here. What do you think? Let me know on Twitter – @rowantrollope