January 26, 2015

COLLABORATION

A Magical Squared Moment

2 min read

One of the problems we’re working to solve with Project Squared is to enable teams to work much more flexibly – any time, any place, any device. We believe that ad-hoc conferencing is a key part of this, which is why it features prominently in the application right now. I had a great experience – […]

January 15, 2015

COLLABORATION

Moustaches and the Customer Experience

1 min read

Remember when moustaches were cool? For those who weren’t paying attention, it was back in the 1980s when Tom Selleck–sporting that signature facial hair–ruled the T.V. airwaves as private investigator Magnum, P.I. Most guys old enough to shave (or who thought they were) tried to proclaim their manliness with a Magnum-style moustache. We thought 128 […]

January 14, 2015

COLLABORATION

Ringing in 2015, the WebEx Way

3 min read

Happy New Year! As I return from the holidays and begin the year ahead, I’m energized and excited about all the amazing accomplishments we achieved with WebEx in 2014. Many recollections come to mind that I’d like to share with you. And I have exciting news for 2015 — already! More on this in just […]

January 12, 2015

COLLABORATION

6 Ways HR Can Benefit from Video Conferencing

2 min read

With the near year come new resolutions.  For many people, among those at the top of the list is getting a new job. For human resources leaders, the resolutions may be to get more creative to find new talent, and to retain and grow the existing talent. This challenge is even greater when you are […]

January 5, 2015

COLLABORATION

A Broad Partner Ecosystem is Pivotal To Delivering the Total Customer Experience

1 min read

Many highly successful companies have a common characteristic- their customer care strategy is supportive of, and in alignment with, their corporate brand strategy, often driving to provide a consistent customer care experience, irrespective of the channel used for customer engagement. Customers’ expectations and demands are growing and changing rapidly. Customers today are different from yesterday. […]

December 18, 2014

COLLABORATION

Project Squared Update: Secure Media

1 min read

The cloud is software in motion. Our recently announced Cisco Collaboration Cloud did not stop moving once we launched it on November 17. We’ve been pushing code into the cloud multiple times per day and have release several client updates since we launched. The great thing about this model is that we can be delivering […]

December 17, 2014

COLLABORATION

Use Video to Make Internal Communications Count

2 min read

As I am sitting in heavy traffic on the way home from work, my finger tips tapping impatiently on the steering wheel, my mind wandering… I suddenly think of the Chinese program that I am so glad to have recorded on TV. Without this convenience, I would have missed it. I can’t help but reflect […]

December 15, 2014

COLLABORATION

Under the Hood: Cisco Collaboration Cloud

2 min read

It’s been two weeks since the launch of Project Squared and the Cisco Collaboration Cloud. We’ve received fantastic feedback and great uptake. And we’re really happy that so many people are using Project Squared – and liking the experience. I’d like to take you on a little behind-the-scenes tour and shed some light on the […]

December 11, 2014

COLLABORATION

Expressway: The Invisibility Cloak for Mobile & Remote Users

2 min read

Improving workforce productivity is about more than telling employees to work harder, do more, and think faster. It’s about giving them the right resources and removing barriers so that they can do more.  One way Cisco is helping organizations improve productivity is by making our technology invisible to users.  We’re designing our products to be […]

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