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Cisco Delivers Hosted Collaboration Solution for Partners at Cisco Live 2010

June 30, 2010 - 0 Comments

This morning at Cisco Live 2010, the company’s foremost customer event, we announced the availability of the Cisco Hosted Collaboration Solution, an offering that allows partners to provide a wide range of Cisco collaboration applications to their customers, via the cloud, using an “as a service” model. At our press conference this morning, Verizon Business announced that they have launched a field trial of this collaboration solution for business customers. European carriers Swisscom and Orange have started field tests of the new technology as well.

The Cisco Hosted Collaboration Solution relies on use of virtual machines to support user demand. Users of the service can decide whether to rely on on-premise servers or on cloud-based systems to support the collaboration services.

The Cisco Hosted Collaboration Solution gives partners, including service providers and integrators, the ability to deploy multiple collaboration applications on one server in a virtualized environment and then host those applications for multiple client organizations. The solution is designed to be run from partner data centers. The solution is optimized for delivery by the Cisco Unified Computing System™, part of the Cisco Unified Service Delivery solution. Cisco Unified Service Delivery combines the power of the datacenter with the power of the network to transform service delivery and build the foundation for cloud services.

This virtualized solution enables partners to offer a variety of collaboration applications to their customers including: Cisco Unified Communications Manager, Cisco Unified Contact Center, Cisco Unified Mobility, Cisco Unified Presence, Cisco Unity Connection, and Cisco WebEx Meeting Center (hosted by Cisco). Cisco will continue adding other collaboration applications to the Cisco Hosted Collaboration Solution in the future. Cisco also delivers a full suite of professional services to enable partners to deploy the Cisco Hosted Collaboration Solution in an “as a service” model. Cisco’s services and engagement model are designed to help partners successfully adopt the Cisco collaboration platform and accelerate time to market for new services. 

Also this morning, international telecom company BT announced its plans to expand its hosted IP telephony services, based on Cisco’s Hosted Unified Communications platform and BT’s Onevoice UCC portfolio, to business customers in the United States. The services will allow BT to rapidly deploy services to both large and small sites, helping to offer customers significant savings as well as operational predictability.

With Cisco Hosted Collaboration Solution and Cisco Hosted Unified Communications Services, partners will be able to select the type of hosted solution that they feel will provide the greatest benefit to their customers. 

Neil Sutton, vice president, global portfolio, BT Global Services, said: “BT and Cisco’s collaboration on this innovative, cloud-based unified communications system will help businesses reduce capital expenditure, enhance communication and introduce productivity enhancing tools.  The extension of this service to the key U.S. market is an important milestone on the road to globalizing this offer for our customers. ”

Barry O’Sullivan, senior vice president, Voice Technology Group, Cisco, said: “The announcement made today by BT is an excellent validation of the market transition to new consumption models for communications services. We share their vision in providing customers with flexible deployment models that can ultimately help customers reduce costs while enhancing communications across the enterprise and accelerating the benefits of collaboration.”

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