TrustRadius Awards Webex with 2020 Tech Cares Award
2020 has been a year like no other – one that has created unprecedented change and focus. Our responsibility at Cisco has always been to help those around us and keep the world connected. That focus was exemplified this year through donations, pledges, and offers.
It’s gratifying to see these contributions get acknowledged, with the recent news that TrustRadius has awarded Webex with the 2020 Tech Cares Award.
How Cisco was Selected
The recognition celebrates “companies who have demonstrated their service, consideration, and compassion to their professional, local and global communities in 2020. This award recognizes those organizations that have exemplified one of TrustRadius’s core values, being #Human, in the face of the global crisis.”
This year, Cisco as a company allocated $8 million in cash and $210 million in product to the global coronavirus response, focusing resources on supporting healthcare and education, government response, and critical technology. A part of that effort we helped to secure over 2.2 million people online and Webex facilitated virtual response meetings for governments worldwide. Webex Education software was provided as a free trial to schools during the outbreak. Cisco also provided nearly 1,000 Cisco DX80 video conferencing units to hospitals and healthcare providers around the globe.
Fueling Innovation through the Customer Voice
In addition to our continued focus on giving back and creating opportunities for all, making sure our customers are connected without interruption remains a focal point. Here are some of the reviews we’ve seen that hits on the difference we’ve made to our users through 2020:
“A lot of our students said that Webex is such a great app and is able to solve their communication problems during this pandemic situation…almost all of our staff and students use this app and they do love it.” –Staff Engineer, ITB
“[The DX80 is] the perfect device for collaborating during a pandemic.” –IT Director, Insurance Company
“It takes me over 2 hours to drive to the closest office, and Cisco Webex Meetings is really useful for me to partake in all kinds of internal meetings.” – Senior Data Center Engineer, Conscia Sverige AB
“Since we are not able to go onsite and have our quarterly meeting, Cisco Webex has been playing a vital role in ensuring these important big meetings are held as scheduled, which in turn helps maintain corporate business operations.” –Analyst in Sales, Computer Software Company