Inside Cisco IT
- Inside Cisco IT
Dear Contact Center Marketing Director
Dear Contact Center Marketing Director, I’ve been thinking a long time about this and I wanted to write and mention
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- Inside Cisco IT
Bumbling and Stumbling in the Data Center
What’s the klutziest thing you’ve ever done in a Data Center? Over the years I’ve seen people drop tools, tangle
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- Inside Cisco IT
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Network Dependency Mapping Helps Clean Up Our Application Portfolio
My team is moving hundreds of applications to our new Application Centric Infrastructure (ACI) platform, and network dependency mapping is
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- Inside Cisco IT
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Why Are We Reinventing Our Marketing Function?
Reena Tiwari Our customers’ expectations and buying behaviors are changing, and more brands compete for their attention. We
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- Inside Cisco IT
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Bye-Bye Email. Hello Cisco Spark!
Whatever new technology comes out, it seems that the number of emails we get every day only continues to rise.
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- Inside Cisco IT
Inside Cisco IT: Finding Secure Cloud Services
Cisco uses a variety of external cloud services, in concert with our internal IT service offerings. These cloud services could
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- Inside Cisco IT
Cisco IT’s User Experience Playbook: Deliver a Consistent, Unified Experience
In my last blog, I introduced Cisco IT’s Playbook for Ensuring a Pervasive User Experience. We consider user experience (UX)
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- Inside Cisco IT
Cisco Live 2015: The Millennial Perspective
Cisco Live is a yearly event where customers and partners come together to experience Cisco technology and interact with experts
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- Inside Cisco IT
Let’s Build Tomorrow Today: The Growth, Passion and Reality of IT Management
In my pre-Cisco Live US blog, I talked about my excitement and how I was greatly anticipating the event. I
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- Inside Cisco IT
Contact Center Technology Answers for Mobile Customer Care
Has your company adapted the contact center environment for mobile customers? What are you waiting for? Fast IT is the
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