Inside Cisco IT
- Inside Cisco IT
Cisco IT’s User Experience Playbook: Deliver a Consistent, Unified Experience
In my last blog, I introduced Cisco IT’s Playbook for Ensuring a Pervasive User Experience. We consider user experience (UX)
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Cisco Live 2015: The Millennial Perspective
Cisco Live is a yearly event where customers and partners come together to experience Cisco technology and interact with experts
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Let’s Build Tomorrow Today: The Growth, Passion and Reality of IT Management
In my pre-Cisco Live US blog, I talked about my excitement and how I was greatly anticipating the event. I
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Contact Center Technology Answers for Mobile Customer Care
Has your company adapted the contact center environment for mobile customers? What are you waiting for? Fast IT is the
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Should you think about moving your Contact Center to the Cloud?
In the world of Fast IT, the “Cloud” is a hot topic and standard conversation in roadmap meetings across all
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IoE and Big Data Part 2: Defining the Information Architecture
For an IT department, big data may be the largest and most complex challenge that comes with the Internet of
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