Inside Cisco IT

May 11, 2021

INSIDE CISCO IT

Measuring the impact of a software-defined access fabric network

Joel explains the value framework Cisco IT created to measure SD-Access’s impact, along with outcomes achieved to date.

April 19, 2021

INSIDE CISCO IT

Cisco DNA Center smooths network operations

Cisco DNA Center is paving the way for smoother network operations. In one integrated system, it offers two critical networking capabilities: automation and – the focus of this blog – assurance.

March 29, 2021

INSIDE CISCO IT

Journey to a software-defined access fabric network, part 1

Network demands have been increasing. Shifting to an SD-Access fabric network will help!

January 12, 2021

INSIDE CISCO IT

Cisco DNA Center Cloud roundtable: first impressions from our Customer Zero system engineers

In collaboration with Dean Sanders Sometimes Cisco IT makes changes with a huge impact on operations, like deploying Cisco DNA Center. Sometimes we make an already good thing even better. Cisco DNA Center Cloud falls in that category. We’ve been using Cisco DNA Center on premises since 2018 (story here). In late 2020 we started […]

November 23, 2020

INSIDE CISCO IT

Putting time to good use as we stay at home: Cisco employees’ stories

We caught up with a few of our Customer Zero employees to find out what they’ve been doing during the lockdown, and how they used Cisco's Time2Give paid time off program to volunteer and make a positive impact in their communities.

September 28, 2020

INSIDE CISCO IT

3 ways Cisco DNA Center and ServiceNow integration makes IT more efficient

Today’s highly complex and dynamic networks create demands that often exceed the capacity of IT operations teams. Within Cisco IT, we are meeting these demands by creating integrations between Cisco DNA Center and ServiceNow.

September 14, 2020

INSIDE CISCO IT

Managing a safer return to work with Cisco DNA Spaces — An early report

As pandemic restrictions ease, we’re working to manage a safer return to the office. Our strategy includes monitoring workspace density using Cisco DNA Spaces in 20 Cisco offices, including several in Asia Pacific and Europe. Here are our experiences after the first few months, and what’s ahead.

September 3, 2020

INSIDE CISCO IT

Predictable Outcomes Amidst Unpredictable Times: How Cisco IT kept Contact Center services running from our homes

in collaboration with Mary Mazon Until recently, when we talked about business continuity planning (BCP), the focus had mainly been to prepare for major unforeseen events happening in parts of the world. For example, an earthquake in northern California or a severed undersea Internet cable rendering some data centers or office locations inaccessible. Companies have learned from past experiences to ensure that […]

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