Inside Cisco IT
Predictable Outcomes Amidst Unpredictable Times: How Cisco IT kept Contact Center services running from our homes
in collaboration with Mary Mazon Until recently, when we talked about business continuity planning (BCP), the focus had mainly been to prepare for major unforeseen events happening in parts of the world. For example, an earthquake in northern California or a severed undersea Internet cable rendering some data centers or office locations inaccessible. Companies have learned from past experiences to ensure that […]
Helping to keep employees safe by measuring workspace density with Cisco DNA Spaces
In collaboration with Chris Groves Employee safety is top of mind as pandemic lockdowns ease and we gradually welcome employees back to the office. We’ll bring back employees in waves, starting with the 20-30% of employees whose jobs require them to be in the office, like engineers with hands-on responsibilities for development, testing, and operations. […]
As the landscape evolves, so must the enterprise backbone
Most organizations today take advantage of cloud services. From software as a service (SaaS) to infrastructure as a service (IaaS), these cost-effective solutions help accelerate business and offer new opportunities for innovation. Within the Cisco network, we’ve seen an impact from changing traffic patterns as our clients adopt to Cloud Services. We see more and […]
Welcome to my virtual office – Webex Teams and my workstreams
I started working from home more than 15 years ago. Working from home is how I work – it might not be in an office building with open planning, quiet rooms, or massage chairs, but my home office stands up to the campuses across the world where I have colleagues.
Intersight: One-click UCS C-series configuration
Our rack server configurations were as varied as a bowl of jelly beans. With Intersight we’re limiting them to approved flavors. Cisco IT manages roughly 2,000 Cisco UCS C-series rack servers in multiple data centers around the world. Business teams use them for financial databases, security video storage, file backups, Hadoop, our on-premises private cloud, […]
Q&A: How we scaled VPN when the global workforce moved home
In the space of a few weeks in March and April 2020, Cisco’s entire workforce began working from home. For most, that meant relying even more on remote collaboration technologies to get things done and stay in touch with co-workers, customers, and families. The role of our VPN (Virtual Private Network) changed significantly, from providing […]
Collaboration gets more convenient with each new Webex Teams integration
Cisco IT’s vision for Webex Teams. is to bring collaboration tools right to our users’ fingertips by integrating Webex Teams with Cisco and third-party applications. We think of it as meeting people where they are — in any application.
A little magic with every purchase
When I was a kid, about two weeks before each school year started, my parents would take me shopping for clothes and school supplies. As a pre-teen I wasn’t exactly enthused about these trips, but one shop – a shoe store – always had my undivided attention at checkout time. The store’s cash registers sat […]
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