Inside Cisco IT

ThousandEyes Endpoint Agent, installed on laptops, collects information ranging from page load times to local Wi-Fi stats. We built a bot that lets them run their own tests so they can get to the bottom of performance issues faster.

Cisco’s CloudPorts needed enhanced connectivity to meet the rapidly growing business reliance on public cloud and SaaS workloads. This blog details how Cisco engineers shifted from an operations focus to an agile approach to network design, resulting in a new cloud-ready backbone that delivers enhanced technical capabilities while supporting Cisco’s business transition and cloud adoption.

Check out Cisco IT's interactive journey map to Intent-Based Networking. We share insights and lessons learned from our own ongoing network transformation journey across Access, WAN, and Data Center/MultiCloud. See where we've been, where we are now, and where we're headed.

Cisco CX Cloud is supporting the Cisco network with efficiency in one connected tool, which saves us time and reveals issues we didn’t know about.

Cisco IT is automating many steps in the device software upgrade process by leveraging the software image management (SWIM) capability in Cisco DNA Center. It is improving compliance, accelerating the upgrade process, and allowing engineers to reallocate their time to higher-value activities.

The pandemic accelerated two trends already at play: the Decentralization of the Workforce and the Decentralization of IT Services. The resulting Disruptive Transformation forced IT organizations, like Cisco IT, to adapt quickly. Was the industry prepared? I think it was.

A simpler, more flexible SD-WAN network, as led by the Customer Zero team in Cisco IT. This blog explains how we built the fabric and summarizes the benefits to date.

In September 2020, 12 interns and 21 graduates joined Cisco remotely. While it was a struggle to find common ground, they have bonded in new ways - this is their story.

In this two-part blog series, Travis describes Cisco IT’s motivations for shifting to a software-defined access fabric network and our guiding principles for implementing Cisco Software-Defined Access (SD-Access), along with lessons learned and outcomes achieved thus far.