Inside Cisco IT
Cisco Customer Experience (CX) Portal: One Stop for Information and Services
Picture a shiny new switch, freshly connected to your network. How many interfaces will you use to monitor that switch over its lifetime? Consider all we do each day: checking software versions for compliance, viewing alerts and telemetry data, running diagnostics, requesting support, signing up for courses through Cisco Learning Network, etc. It would be […]
How AppDynamics helps improve IT applications
Choosing which application enhancements will best serve the most users can be a difficult decision for any development team, and it certainly is for mine. It can also be difficult for teams to identify the right sources of issues in application performance. Now, many of those decisions are easier for my team because of the […]
Weird places I’ve worked
It’s 25 years ago and I’m in the midst of my original career, as a newspaper reporter. I live and work in northern Los Angeles County, and the region has recently been rocked by the Northridge Earthquake. Caught in the widespread damage are my apartment and the City Hall building containing my office (and desktop […]
Seeing what’s really in your wiring closet
The office comms room (network distribution or server rooms) can often become an “out of sight, out of mind” storage closet for old equipment, file boxes, even bicycles and other personal items. we are applying the Meraki Smart Camera solution in Cisco IT to combat problems that we’re sure you face in your own network comms rooms!
Graduate perspective: Cisco may be large, but it operates like an agile startup
When I first joined the Cisco IT team in 2018 after graduating from university, I was eager to see how a large, global company like Cisco can efficiently develop and deliver solutions to its customers. I quickly discovered that while Cisco is big and complex, it operates very much like an agile startup, fueled by […]
Transforming the Employee Experience: Knocking Down the Barriers to Success
People are our single greatest asset at Cisco. Creating a world-class employee experience is crucial because it helps us attract and retain exceptional people and give them what they need...
Connecting the docs—Webex Teams and Enterprise Content Management
Webex Teams is the hub for collaboration at Cisco. For every project or program, we set up a Webex space where we can meet, chat, and share content—from any device....