Inside Cisco IT

February 13, 2013

INSIDE CISCO IT

ACE Network: How Cisco Jabber for Windows Helps Me Do More with My Laptop

My laptop PC recently took on a new role: As a tool for centrally managing the different phones that I use in my work. The new Cisco Jabber for Windows client allows me to control the Cisco 9971 desk phone that’s in my Cisco office and the Cisco 7961 phone I have in my home […]

February 6, 2013

INSIDE CISCO IT

ACE Network: Seeing Important Calls Faster with Visual Voicemail

Whether I’m at my desk, working from home with my laptop, or walking out of a meeting, I don’t worry about missing an important message thanks to our Cisco Unity Visual Voicemail service. Visual Voicemail provides me a list of all waiting messages and it is one of the first things I check at work […]

January 23, 2013

INSIDE CISCO IT

ACE Network: My Calls are now HD Video with the Cisco Jabber Client

It used to be that a video call meant going to a special room for a high-end video conference or putting up with the small webcam image on a laptop. Today, nearly all of the calls I handle at my desk are video calls because of the mid-range but very portable video meeting experience in […]

January 18, 2013

INSIDE CISCO IT

WebEx Social Community Boosts Cisco Salesforce Productivity and New Product Launch Bookings

Keeping more than 20,000 Cisco salespeople in 87 countries up to date on our hundreds of products and solutions is a critical and challenging task. Just ask members of the Global Virtual Team Program. They are responsible for bringing SMEs from various business units together to provide product and related training directly to the salesforce, […]

January 16, 2013

INSIDE CISCO IT

New Cisco IT Blog Series: Collaboration is Good Dog Food

Have you ever wondered where the saying “Eating your own dog food” came from? According to Wikipedia it originated from an Alpo Dog Food television ad (circa 1970’s) where Lorne Green professed to feed his own dogs Alpo. Even better, in 1988 the president of Kal Kan Pet Food was known to eat a can […]

January 11, 2013

INSIDE CISCO IT

How Cisco IT Manages UC and Video Services

Cisco IT is transforming itself to deliver IT As A Service (ITAAS), and this is changing the way we deliver all IT services internally, including our unified communications (UC) and video services. For the business, we offer transparent IT cost information and (over time) cost reduction, as well as the ability to re-use service components […]

January 9, 2013

INSIDE CISCO IT

Cisco’s Other Production Data Center

If sibling rivalry exists among Data Centers, our Richardson, Texas facility must be jealous.  Unveiled in 2007 as Cisco’s next-generation Data Center and subsequently toured by thousands of visitors, the site hasn’t received much attention since its younger brother came online in 2011.

January 4, 2013

INSIDE CISCO IT

ACE Network: Testing Desktop Virtualization for Mobile Employees

Virtual Desktop Infrastructure or VDI is getting a lot of attention these days. It allows companies to replace high-cost laptops with a lower-cost, secure device. It also allows employees to access a secure, cloud-based desktop from any device across the Internet. Desktop virtualization has been popular among the Cisco salespeople who are ACE users because […]

December 19, 2012

INSIDE CISCO IT

“Rules of Thumb” for Co-Locating UC Hosts on Cisco UCS Servers

One part of my job involves designing the virtualization model for our internal unified communications (UC) system deployments around the world. A critical task in this design is specifying which UC virtual machines (VMs) can share a Cisco Unified Computing System (Cisco UCS) server chassis or blade and which ones can’t. When migrating UC servers […]