Inside Cisco IT

January 16, 2013

INSIDE CISCO IT

New Cisco IT Blog Series: Collaboration is Good Dog Food

Have you ever wondered where the saying “Eating your own dog food” came from? According to Wikipedia it originated from an Alpo Dog Food television ad (circa 1970’s) where Lorne Green professed to feed his own dogs Alpo. Even better, in 1988 the president of Kal Kan Pet Food was known to eat a can […]

January 11, 2013

INSIDE CISCO IT

How Cisco IT Manages UC and Video Services

Cisco IT is transforming itself to deliver IT As A Service (ITAAS), and this is changing the way we deliver all IT services internally, including our unified communications (UC) and video services. For the business, we offer transparent IT cost information and (over time) cost reduction, as well as the ability to re-use service components […]

January 9, 2013

INSIDE CISCO IT

Cisco’s Other Production Data Center

If sibling rivalry exists among Data Centers, our Richardson, Texas facility must be jealous.  Unveiled in 2007 as Cisco’s next-generation Data Center and subsequently toured by thousands of visitors, the site hasn’t received much attention since its younger brother came online in 2011.

January 4, 2013

INSIDE CISCO IT

ACE Network: Testing Desktop Virtualization for Mobile Employees

Virtual Desktop Infrastructure or VDI is getting a lot of attention these days. It allows companies to replace high-cost laptops with a lower-cost, secure device. It also allows employees to access a secure, cloud-based desktop from any device across the Internet. Desktop virtualization has been popular among the Cisco salespeople who are ACE users because […]

December 19, 2012

INSIDE CISCO IT

“Rules of Thumb” for Co-Locating UC Hosts on Cisco UCS Servers

One part of my job involves designing the virtualization model for our internal unified communications (UC) system deployments around the world. A critical task in this design is specifying which UC virtual machines (VMs) can share a Cisco Unified Computing System (Cisco UCS) server chassis or blade and which ones can’t. When migrating UC servers […]

December 14, 2012

INSIDE CISCO IT

New Virtualization and Cloud Computing Capabilities at the Allen, Texas Data Center

Cisco IT continues to improve upon virtualization and cloud computing capabilities in its Allen, Texas data center. We have added new capabilities in recent months that improve the self-service features available to users. On the Cisco IT Elastic Infrastructure Services (CITEIS) platform, Cisco’s private cloud, users now have the capability to create virtual machines. Additionally, […]

December 12, 2012

INSIDE CISCO IT

2012 Year In Review

Two things I greatly enjoy about working in and around Data Centers are that so many different technologies converge within them and that those technologies are constantly evolving.  There’s always something new to explore. It’s no surprise then that Data Center Deconstructed ping-ponged among several topics in 2012, from choosing a site to relocating servers […]

December 6, 2012

INSIDE CISCO IT

Collaboration is Hot … Mobility First

In thinking back over this past year and on the many, many conversations I’ve had with customers, I believe that mobility is really top of mind when it comes to all of the collaboration technologies available to us.  Over 80% of customers I’ve talked to are in the midst of developing their mobile device strategies, […]

December 5, 2012

INSIDE CISCO IT

ACE Network: Making Voice Calls Easier with Cisco Unified Mobility Single Number Reach

I use my desk phone only about once a day, but most callers still reach me on their first try. How is this possible? With Cisco Unified Mobility: Single Number Reach (SNR), a feature that allows me to control how incoming calls are sent to my desk, mobile, or soft phones. Although this SNR feature […]