Inside Cisco IT

March 13, 2013

INSIDE CISCO IT

Collaboration is Good Dog Food – Crowdsourcing

In my last blog I talked about the importance of building your personal brand using your WebEx Social Profile and Expertise Tags.  Today I’m going to explain how your Profile and Expertise Tags can play a greater role in crowd sourcing.

March 7, 2013

INSIDE CISCO IT

Working from Anywhere

Three Continents in One Afternoon: Why I Work from Home There have been a lot of reactions to Yahoo’s decision to eliminate home working for its employees, and now it’s my turn to weigh in. As I see it, balance is key. I can’t imagine working from home all the time because I get far […]

March 7, 2013

INSIDE CISCO IT

New EasyApps Resonate Well with Employees, Improve Productivity, Simplify Business Processes

Our business applications, which we call EasyApps @Work, have really caught on at Cisco. We track growth in usage by comparing legacy systems vs. the new applications and the results are compelling – Cisco employees far prefer the ease of use the new apps offer. Today, the two most popular apps are My Approvals and […]

March 6, 2013

INSIDE CISCO IT

ACE Network: How Cisco Jabber for iPad Enables our Tech-Savvy Sales Force to Stay in Touch

As a sales team manager, I need to be available by phone or instant messaging (IM) in multiple places every day. So it’s no surprise to find me using the new Cisco Jabber for iPad client while I’m traveling because it provides the IM, voice calling, presence, messaging, and video calling capabilities that are exactly […]

February 27, 2013

INSIDE CISCO IT

How Not Where Is What Matters Most in a Collaborative Work Environment

There’s been a lot of buzz in the news and social media this week about working in the office vs. working remotely.  While each company has to make decisions that are most appropriate for their own organization, Cisco has a very clear point of view on how and where employees can work – we support […]

February 13, 2013

INSIDE CISCO IT

ACE Network: How Cisco Jabber for Windows Helps Me Do More with My Laptop

My laptop PC recently took on a new role: As a tool for centrally managing the different phones that I use in my work. The new Cisco Jabber for Windows client allows me to control the Cisco 9971 desk phone that’s in my Cisco office and the Cisco 7961 phone I have in my home […]

February 6, 2013

INSIDE CISCO IT

ACE Network: Seeing Important Calls Faster with Visual Voicemail

Whether I’m at my desk, working from home with my laptop, or walking out of a meeting, I don’t worry about missing an important message thanks to our Cisco Unity Visual Voicemail service. Visual Voicemail provides me a list of all waiting messages and it is one of the first things I check at work […]

January 23, 2013

INSIDE CISCO IT

ACE Network: My Calls are now HD Video with the Cisco Jabber Client

It used to be that a video call meant going to a special room for a high-end video conference or putting up with the small webcam image on a laptop. Today, nearly all of the calls I handle at my desk are video calls because of the mid-range but very portable video meeting experience in […]

January 18, 2013

INSIDE CISCO IT

WebEx Social Community Boosts Cisco Salesforce Productivity and New Product Launch Bookings

Keeping more than 20,000 Cisco salespeople in 87 countries up to date on our hundreds of products and solutions is a critical and challenging task. Just ask members of the Global Virtual Team Program. They are responsible for bringing SMEs from various business units together to provide product and related training directly to the salesforce, […]