Inside Cisco IT

May 22, 2013

INSIDE CISCO IT

ACE Network: Empowering Users with Self-Service Provisioning and Support Tools

When the ACE pilot network began inside Cisco, it supported a much smaller audience.  In those days we only had around 1000 users, and for the most part these were very technically savvy people.  Mostly they were power users, who could use tools normally provided to our engineering group with ease.  As our ACE “service […]

May 15, 2013

INSIDE CISCO IT

IT Mobility Social Support Leads to Reduced Costs

Cisco IT’s Bring Your Own Device (BYOD) program allows employees to be most productive on whatever device they choose.  Whether it’s an iPhone, iPad, Android, Mac or PC they can connect to the Cisco internal network easily, but that’s not what this blog is about, if you’re interested in that initiative click here and here. […]

May 8, 2013

INSIDE CISCO IT

What Makes a Telework Program Successful?

The Cisco telework program has evolved over the years from a convergence of top-down company practices with bottom-up changes in employee expectations. From our experience we have learned how several factors can make flexible work a success for everyone. Clear policies and company culture. Cisco has adopted a flexible policy that enables many employees to […]

May 3, 2013

INSIDE CISCO IT

Taking the CUE to Reduce Carbon Emissions

More and more businesses these days are taking steps to reduce their carbon emissions.  (Cisco is one of them, as the company met a 25% greenhouse gas reduction goal last year and subsequently upped it to 40%.) There are several compelling reasons for doing so – some philosophical and others pragmatic.  Here are a few:

May 1, 2013

INSIDE CISCO IT

ACE Network: Seamless Collaboration between TelePresence and WebEx Conferencing

For the 10,000 users on our ACE service introduction network, the new WebEx-enabled TelePresence Meeting capabilities mean everyone gets to enjoy seamless two-way video, audio, and data sharing between Cisco TelePresence and Cisco WebEx Conferencing. Users no longer have to ask, “Do I have my meetings via TelePresence or WebEx?” The host easily schedules the […]

April 24, 2013

INSIDE CISCO IT

Deploying Extension Mobility Globally

Cisco employees are moving towards a mobile collaborative office environment – within the workplace. We sit where we like and log into the nearest phone, using extension mobility. But when we traveled to different Cisco offices around the world, we couldn’t log in to the Cisco IP phone:  extension mobility only worked at certain limited […]

April 19, 2013

INSIDE CISCO IT

Bizarro On My Mind

Saturday morning wasn’t complete for me as a kid if it didn’t include a bowl of pre-sweetened cereal and time watching cartoons.  Challenge of the Super Friends was my favorite, thanks to its unforgettable opening sequence and the chance to see Superman, Batman and other heroes overcome the latest scheme by the Legion of Doom […]

April 12, 2013

INSIDE CISCO IT

Cyber Security – CSO Insights

John Stewart, Cisco Senior Vice President and Chief Security Officer, explains how Cyber Security is at the forefront of today’s “hacktivism” campaign and becoming a popular topic not only to security professionals, but CEO’s as well. John highlights the importance of “in-memory” threats and how data is no longer on software or disk while being […]

April 10, 2013

INSIDE CISCO IT

Sniffing Out a Data Center’s PUE

Power Usage Effectiveness or PUE, is the most commonly used metric in Data Centers today.  Data Center industry organizations tout it, major companies brag about their scores, and energy efficiency certifications use it in their ratings. Despite how thoroughly it has been embraced, though, it’s not without flaws.  In my opinion, they mostly stem from […]