Inside Cisco IT

November 26, 2013

INSIDE CISCO IT

Taking the Journey to Private Cloud Services

Building our Cisco IT Elastic Infrastructure Services (CITEIS) has been a journey of planning, development, and deployment. Cisco customers will find the steps we’ve taken helpful in looking at their own plans for offering IT private cloud services.

November 22, 2013

INSIDE CISCO IT

Top 5 Insights from the Internet Summit #ISUM13

Fellow Cisco IT Blogger, Aaron Chiles, and I had the great fortune to attend the Internet Summit in Downtown Raleigh last week. For those of you unfamiliar with the awesomeness that is the East Coast and thus the Internet Summit – it is “the Southeast’s largest gathering of digital minds – 2,000 innovators, senior marketers, […]

November 20, 2013

INSIDE CISCO IT

Cisco IT – Why So Many CUCM Clusters?

Last week, we looked at the question “How close to the phones does the CUCM cluster have to be?” There was no easy or set answer to this question, but we acknowledged right at the start that minimizing the number of clusters is probably a good idea. So why, then, does Cisco IT have so […]

November 13, 2013

INSIDE CISCO IT

How a Cisco IT Team Uses the CITEIS Private Cloud

My team maintains and supports Cisco IT’s internal implementation of the Cisco WebEx Social collaboration platform. Cisco employees use WebEx Social for internal collaboration and knowledge sharing in online communities, and as a central repository for documents, videos, and other information resources.

November 6, 2013

INSIDE CISCO IT

How Close To Your Phones Does a CUCM Cluster Have To Be?

The first things involved in designing a Unified Communications network are deciding where to put the Cisco Unified Communications Manager (CUCM) clusters, and how many clusters to have. And some of the major factors to consider are “Where are the phones? How many are there, and how close to the phones does a cluster have […]

October 31, 2013

INSIDE CISCO IT

Collaboration is Hot … A Report from the 2013 Collaboration Summit

Yes, it’s still true – collaboration continues to be hot, even more so last week at balmy Boca Raton, Florida, site of the 2013 Cisco Collaboration Summit. For the fourth consecutive year, it was again my honor to host over 30 customers – collaboration IT experts in their respective companies. They represented every vertical from […]

October 30, 2013

INSIDE CISCO IT

Cisco IT Best Practices for Creating a Private Cloud

The Cisco IT Elastic Infrastructure Services program, or CITEIS, is our internal implementation of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) resources in a private cloud. CITEIS is designed to provide a consumer-type IT experience to our developers while Cisco IT maintains governance and control over the infrastructure.

October 23, 2013

INSIDE CISCO IT

Cisco IT at CiscoLive! Cancun 2013

With the theme Tomorrow Starts Here – El Mañana comienza Hoy, CiscoLive! Latin America will be returning to México on the 5th November 2013, at the Moon Palace Golf &...

October 16, 2013

INSIDE CISCO IT

Making Video Calls Easy for Users

It’s likely that your users are already stating a clear preference for video calls, but you may not know it. Why? Because with video calling apps like Skype and Facetime, employees may be using their smartphones to place video calls over the cellular network, even when they’re in the office. For Gen Y employees in […]