Inside Cisco IT

November 13, 2013

INSIDE CISCO IT

How a Cisco IT Team Uses the CITEIS Private Cloud

My team maintains and supports Cisco IT’s internal implementation of the Cisco WebEx Social collaboration platform. Cisco employees use WebEx Social for internal collaboration and knowledge sharing in online communities, and as a central repository for documents, videos, and other information resources.

November 6, 2013

INSIDE CISCO IT

How Close To Your Phones Does a CUCM Cluster Have To Be?

The first things involved in designing a Unified Communications network are deciding where to put the Cisco Unified Communications Manager (CUCM) clusters, and how many clusters to have. And some of the major factors to consider are “Where are the phones? How many are there, and how close to the phones does a cluster have […]

October 31, 2013

INSIDE CISCO IT

Collaboration is Hot … A Report from the 2013 Collaboration Summit

Yes, it’s still true – collaboration continues to be hot, even more so last week at balmy Boca Raton, Florida, site of the 2013 Cisco Collaboration Summit. For the fourth consecutive year, it was again my honor to host over 30 customers – collaboration IT experts in their respective companies. They represented every vertical from […]

October 30, 2013

INSIDE CISCO IT

Cisco IT Best Practices for Creating a Private Cloud

The Cisco IT Elastic Infrastructure Services program, or CITEIS, is our internal implementation of Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) resources in a private cloud. CITEIS is designed to provide a consumer-type IT experience to our developers while Cisco IT maintains governance and control over the infrastructure.

October 23, 2013

INSIDE CISCO IT

Cisco IT at CiscoLive! Cancun 2013

With the theme Tomorrow Starts Here – El Mañana comienza Hoy, CiscoLive! Latin America will be returning to México on the 5th November 2013, at the Moon Palace Golf &...

October 16, 2013

INSIDE CISCO IT

Making Video Calls Easy for Users

It’s likely that your users are already stating a clear preference for video calls, but you may not know it. Why? Because with video calling apps like Skype and Facetime, employees may be using their smartphones to place video calls over the cellular network, even when they’re in the office. For Gen Y employees in […]

October 9, 2013

INSIDE CISCO IT

Two Models Meet Developer Needs for IT Private Cloud Services

With two delivery models in the Cisco IT Elastic Infrastructure Services (CITEIS) program, Cisco IT is meeting the needs of developers who just want raw servers and storage and those who want a fully managed platform service. The two models are an ongoing subscription service for a virtual data center (VDC) and a customizable set […]

October 4, 2013

INSIDE CISCO IT

Behind the Scenes of Cisco Live Orlando

Cisco Live is Cisco’s single largest education and training event. It’s held in four locations around the world on an annual basis. The last US event in Orlando had a record 20,000 attendees. But what goes in to the making of an event of this size? How is the keynote hall set up to give […]

October 4, 2013

INSIDE CISCO IT

BYOD and OS Complexity – the Latest Challenges for CIOs

If you’re like me, you were eager to learn about Apple’s latest iPhone release, announced last month. In fact, I was thrilled to attend my first-ever press event at Apple’s headquarters in Cupertino and the occasion did not disappoint (hello Elvis Costello!). Apple orchestrates its launch events extremely well and it’s no wonder many consumers […]