Inside Cisco IT

February 5, 2014

INSIDE CISCO IT

The Internet of Everything: Are We Ready?

The Internet of Everything (IoE) is poised to change the world with extraordinary, wide-ranging implications. IoE will forge a new economy that is bursting with new market and business opportunities.

January 22, 2014

INSIDE CISCO IT

Migration – How did Cisco IT get from Legacy PBX to Unified Communications?

There is plenty of reading collateral out on the internet that covers the “technology” side of migrating from a legacy voice system to IP Telephony and Unified Communications (e.g. Cisco Collaboration Systems Migration and the Cisco IT Migration Best Practice) but not much that covers the human aspects that need consideration.

January 15, 2014

INSIDE CISCO IT

What is Cisco IT’s UC Global Cluster Architecture?

Over the last 15 years, we’ve progressively centralized our UC architecture. As WAN services have become bigger, better and more cost effective, we’ve been able to rely more heavily on the network to extend UC services out to the branch networks. 

January 8, 2014

INSIDE CISCO IT

The Road to Unified Communications – Flexibility, Mobility, Simplicity

When a particularly transformational technology comes along, Cisco IT sets out to be Cisco’s first and best customer. We use it, adopt it, and prove it adds value to the business. By doing this, we’re not only able to show customers the value of our product, but we’re also able to find new-technology issues before […]

December 17, 2013

INSIDE CISCO IT

Cisco eStore Launches Globally Today – Next Step in Driving Consumerization of IT at Cisco

Those of you who follow my blog know that one of our mantras at Cisco IT is to bring a more consumer-like experience to all of our IT services.  We have made great strides in this area through our BYOD program that allows employees to bring their own mobile devices to work and with our […]

December 11, 2013

INSIDE CISCO IT

SDN and Network Programmability

In this video, Cisco Distinguished IT Engineer Jon Woolwine and I discuss Cisco IT’s approach to Network Programmability and SDN, describing some SDN-related use case solutions currently in development.

December 4, 2013

INSIDE CISCO IT

How Does Enterprise IT Respond to Consumerization? To Mac, BYOD, and Whatever Comes Next?

There’s a new force changing the way Cisco IT operates, the way we plan and develop new services, and the way we support our employees. Consumerization is showing us how to help our employees to be more productive and more satisfied – if we can learn to listen and respond.

November 26, 2013

INSIDE CISCO IT

Taking the Journey to Private Cloud Services

Building our Cisco IT Elastic Infrastructure Services (CITEIS) has been a journey of planning, development, and deployment. Cisco customers will find the steps we’ve taken helpful in looking at their own plans for offering IT private cloud services.

November 22, 2013

INSIDE CISCO IT

Top 5 Insights from the Internet Summit #ISUM13

Fellow Cisco IT Blogger, Aaron Chiles, and I had the great fortune to attend the Internet Summit in Downtown Raleigh last week. For those of you unfamiliar with the awesomeness that is the East Coast and thus the Internet Summit – it is “the Southeast’s largest gathering of digital minds – 2,000 innovators, senior marketers, […]