Inside Cisco IT
Improving Email at Cisco Part 2 – The Employee Process Side
I’d mentioned earlier (see Improving Email at Cisco Part 1 – The IT Technology Side) that email has its ugly side: Too many Most of them are a waste of time Emails will, occasionally, carry virus payloads (or link you to sites that have worse); and yet I can’t live without it
Improving Email at Cisco Part 1 – The IT Technology Side
My personal email has 4 characteristics that drive me crazy: I get way too much email Most of my emails are a waste of time Emails carry the risk of, very rarely, nasty virus payloads (or link you to sites that have worse) Despite all this, I can’t live without email
UC – How does Cisco IT Support and Manage its UC Services?
Cisco IT supports all its services with a global service management and delivery team. I am the service owner for the IT UC and video team; we own the strategy, planning and delivery of voice and video services throughout the Cisco enterprise.
How to Make Free Phone Calls at Work – 5 Tips from Cisco IT
Every company gets phone bills. Whether you use hardware phones or laptop software phones or mobile phones, video phones or audio phones, your calls have to get carried over the some service provider’s network, and that costs money.
Cisco IT’s Identity Services Engine Deployment: First Capabilities to Roll Out
Cisco IT is deploying Identity Services Engine (ISE) globally. ISE is a security policy management and control platform that automates and simplifies access control and security compliance for wired, wireless, and VPN connectivity. We’re running ISE 1.2 Patch 3 globally and evaluating Patch 5 for its guest networking enhancements. Over the next few months, I’d […]
Jabber Integration within Salesforce.com Boosts Productivity
Luca Felli From Lance: It’s as easy as dialing a phone … no, wait it’s even easier I dial the phone so often I don’t even think about it anymore: looking up someone’s phone number, and dialing their number into the phone – it’s second nature by now. But do it often enough in one […]
How Does Cisco Keep Voice Costs Down?
How does Cisco keep voice costs down with our Unified Communications voice service?
Domani inizia qui (Tomorrow Starts Here) – Cisco Live Milan!
I arrived in Milan for the annual Cisco Live conference for networkers and was immediately excited by the buzz the change in host city generated (from London last year) as...