Inside Cisco IT
Q&A: How we scaled VPN when the global workforce moved home
In the space of a few weeks in March and April 2020, Cisco’s entire workforce began working from home. For most, that meant relying even more on remote collaboration technologies to get things done and stay in touch with co-workers, customers, and families. The role of our VPN (Virtual Private Network) changed significantly, from providing […]
Collaboration gets more convenient with each new Webex Teams integration
Cisco IT’s vision for Webex Teams. is to bring collaboration tools right to our users’ fingertips by integrating Webex Teams with Cisco and third-party applications. We think of it as meeting people where they are — in any application.
A little magic with every purchase
When I was a kid, about two weeks before each school year started, my parents would take me shopping for clothes and school supplies. As a pre-teen I wasn’t exactly enthused about these trips, but one shop – a shoe store – always had my undivided attention at checkout time. The store’s cash registers sat […]
Screen, screen, on the wall, how does Cisco IT teach Webex to all?
Within Cisco, we naturally make extensive use of Cisco Webex for collaboration and we find all sorts of ways to engage our users and drive adoption. It’s really a planes, trains, and automobiles strategy. With employees in nearly 100 countries, using Webex is a great way to connect and communicate with colleagues. Webex Teams leverages asynchronous communication to allow […]
Digitizing supply chain operations with machine learning, analytics, and the Internet of Things
Supply chains are rarely in a steady state. That’s what makes them fun and challenging. A recent example is the whipsaw we experienced two years ago. At a time when the company, including Supply Chain, was focused on transitioning to new business models – software subscription and SaaS – we had to return to the basics.
Until We Meet Again #CLEUR – Day 3 Closing Recap
As the IT Management Program closes its doors to Barcelona and prepares for Amsterdam, the IT Roaming Reporters finish off the last drops of coffee in our mugs. We take stock of all we’ve achieved in the past six days: we published four videos from 180GB worth of film, conducted more than 30 interviews, and captured just over 600 photographs of customers, speakers, and event attendees in action. But more than that, the […]
Cameras live in Catalonia
IT Roaming Reporters Attend Cisco Live in Barcelona While everyone works tirelessly to build the perfect Cisco Live event, our team, the IT Roaming Reporters, is tasked with a very special opportunity — capture Cisco Live in Barcelona. This great event will be moving next year so we’re making memories in this vibrant city and getting set for an extraordinary adventure. Nerves aside, our team of reporters is buzzing. With more […]
Cisco Customer Experience (CX) Portal: One Stop for Information and Services
Picture a shiny new switch, freshly connected to your network. How many interfaces will you use to monitor that switch over its lifetime? Consider all we do each day: checking software versions for compliance, viewing alerts and telemetry data, running diagnostics, requesting support, signing up for courses through Cisco Learning Network, etc. It would be […]
How AppDynamics helps improve IT applications
Choosing which application enhancements will best serve the most users can be a difficult decision for any development team, and it certainly is for mine. It can also be difficult for teams to identify the right sources of issues in application performance. Now, many of those decisions are easier for my team because of the […]