Inside Cisco IT
Why Videography is Important to Cisco IT
I am a videographer in Cisco IT. Often when I introduce myself, people are either intrigued or utterly confused. Cisco is full of software and hardware engineers, IT architects, IP telephony wizards, and sales account managers galore. Where does videography fit in?
5 Tips for Building an Effective Continuous Delivery Team
Becoming part of a continuous delivery team can seem daunting. Being tasked with creating one, even more so. But it doesn’t have to be that way. Taking a step-by-step approach and having your end goal in mind can get you and your team there intact. Here are some tips that I follow as we move […]
Cisco IT Datacenter Day 2015, Allen, TX – Disrupt or be disrupted!
By 2020 75 percent of all companies will be fully digital. The huge shift to a fully digital ecosystem has accelerated over the last couple of years, resulting in Fast IT, which is the new operating model for Cisco IT. The 3rd annual Data Center Day in Allen, Texas, could not have been a better […]
The Internet of Everything and your Contact Center
The Internet of Everything (IOE) is a hot topic in the technology world. It has become a common theme that is getting press everywhere as CIOs look to move their respective companies into the future and stay ahead of the competition. Presently technology allows you to connect everything from your refrigerator, your car, your TV, […]
ACI and CITEIS Fortify the Cloud-Enabled Data Center
In July 2014, Cisco IT turned on the Application Centric Infrastructure (ACI) fabric for the first time in our San Jose engineering data center. Since then, we’ve been...
How Cisco IT is Moving to Integrated Network Management
Do you recognize this situation? The network is growing and becoming more complex, but it is managed by a collection of narrowly focused management tools that can’t keep up. This is the situation we faced in Cisco IT. Our previous network management systems were a mixed bag: A few Cisco products here, a few third-party […]
My Week at CiscoLive! Melbourne 2015
One of my favorite events on the calendar is always Cisco Live in Melbourne, and after the record-breaking event last year, I went in with high expectations. From the moment...
Why IT Standardization?
Cisco IT has over our history become more and more standardized, with standard architectures (which are continuously upgraded to meet future business needs), and standard products, designs, software versions, and configurations. But we’ve never really told the story about WHY we have standardized so thoroughly. Many customers ask “What is the value of a global […]
A Wider View of Collaboration – and its Benefits
“Collaboration” usually means “people working together productively by sharing voice, video, and data”. Inside Cisco, the standard idea of Collaboration includes a lot of IT Technology, like: all voice-based Unified Communication (that is, all IP Telephony from hardware and software phones, and all Unity voicemail, and all Contact Centers) all Video conferencing (from Jabber or […]