Inside Cisco IT

August 5, 2015

INSIDE CISCO IT

Cisco IT Helps Groom Future STEM Talent

Fostering science, technology, engineering, and math (STEM) education is a business imperative for Cisco. STEM careers are an important element of Cisco IT, and factor significantly in growing our diverse pool of talent and maintaining competitive advantage. Cisco IT supports several company STEM initiatives through mentoring, IT training, and job programs with schools in local […]

August 3, 2015

INSIDE CISCO IT

Government, Trust, & Technology Services, Cisco SourceFire, and Contextual Network Awareness: A Proactive Approach …

One of the hardest things for a company to do is to embrace new technology and manage it in line with company policy. At most organizations, users are generally told not to access certain company data on certain devices, but they go around security controls because efficiency and convenience outweigh the risk. Rather than preventing […]

July 29, 2015

INSIDE CISCO IT

Dear Contact Center Marketing Director

Dear Contact Center Marketing Director, I’ve been thinking a long time about this and I wanted to write and mention a few annoying things about your contact center. I also...

July 24, 2015

INSIDE CISCO IT

Bumbling and Stumbling in the Data Center

What’s the klutziest thing you’ve ever done in a Data Center? Over the years I’ve seen people drop tools, tangle patch cords and step into notched floor tiles.  Once when I was giving a Data Center tour a fellow was so intent to see how outside air was drawn into the HVAC system that he […]

July 22, 2015

INSIDE CISCO IT

Network Dependency Mapping Helps Clean Up Our Application Portfolio

My team is moving hundreds of applications to our new Application Centric Infrastructure (ACI) platform, and network dependency mapping is the first step in this migration. Most of Cisco IT’s...

July 20, 2015

INSIDE CISCO IT

Why Are We Reinventing Our Marketing Function?

  Reena Tiwari   Our customers’ expectations and buying behaviors are changing, and more brands compete for their attention. We either need to reinvent our approach to marketing or risk losing business to our competitors. The big change in buying behavior is that most of us now research a product online before we ever meet […]

July 15, 2015

INSIDE CISCO IT

Bye-Bye Email. Hello Cisco Spark!

Whatever new technology comes out, it seems that the number of emails we get every day only continues to rise. Well, not everywhere. On my last birthday, I received wishes from 65 sources: 58 from friends through Facebook and the remaining 7 from the financial institutions that I deal with (all automated system notifications). Like […]

July 13, 2015

INSIDE CISCO IT

Inside Cisco IT: Finding Secure Cloud Services

Cisco uses a variety of external cloud services, in concert with our internal IT service offerings. These cloud services could be storing or working with internal confidential material, so before we select which services to use, the cloud service providers (CSPs) which furnish these capabilities must go through a risk assessment process. This is to […]

July 8, 2015

INSIDE CISCO IT

Cisco IT’s User Experience Playbook: Deliver a Consistent, Unified Experience

In my last blog, I introduced Cisco IT’s Playbook for Ensuring a Pervasive User Experience. We consider user experience (UX) a strategic priority that requires cultural change. The playbook is our guide for ensuring that this priority becomes part of our DNA. Each chapter of the playbook lays out ways that we can improve UX, […]