New Business Opportunities and Benefits of WebEx Social

July 27, 2012 - 0 Comments

With the recent updates to Cisco WebEx Social (formerly Cisco Quad), we’re more excited than ever before about the business opportunities and benefits of this enterprise collaboration platform.

As Cisco’s first customer, we in Cisco IT have been providing a perfect example of how Cisco WebEx Social can be successful in a global organization, with our internal deployment known as the Integrated Workforce Experience, or IWE.

Now don’t get me wrong. There have been plenty of growing pains along the way. But those aside, the partnership of both the business and IT in making the most of enterprise collaboration and social software is really paying off. Not only are we continuing to see the platform improve at a quick pace, but we are seeing all kinds of success stories (see below) on increased productivity, collaboration, and cost savings from deploying IWE.

In the latest release of IWE, the personalized user experience enabled by Cisco WebEx Social is getting more tightly integrated with people, communities, and real-time communications. You can see it in the new “My View” page.

Other features to be excited about are the presence information with unified communications integration, including click-to-chat, click-to-call, and click-to-meet with WebEx Meeting and Cisco TelePresence capabilities.

In upcoming blogs, we will provide further detail about the capabilities of IWE, specifically in the areas of social, knowledge management, action, communications, and foundation.

In the meantime, check out our growing list of case studies that spotlight the business benefits groups throughout the company are seeing with the deployment of IWE powered by Cisco WebEx Social.


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