IT Organizations find themselves at an inflection point. As businesses develop their digitization strategies they must decide if their IT organizations are set up to enable their success. Traditional organizational silos don’t allow for IT to deliver services quickly, securely, cost effectively or with a positive user experience. The struggle to do so causes the business to outsource, or utilize csps which creates a culture of IT avoidance.
Over the last 8 years Cisco IT has transformed to a Services Organization and has become “Architecture Led” and “Services Everything”. With a world class Operations organization, our IT as a Service organizational model and a flourishing Enterprise Architecture practice, we have developed a Fast IT methodology that enables our digital transformation.
Watch two of our IT Transformation SMEs discuss the challenges Cisco IT faced and how our transformation to a Services Organization has given us the proverbial seat at the table and made us a strategic business partner, critical to the success of Cisco. If the video peeks your interest reach out to the Regional IT and Cisco on Cisco teams to find out how we can help in your customer interactions in this area.