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Migration to IP Telephony: Old news, right?


March 12, 2010 - 0 Comments

I had an interesting moment the other day: on a call about an upcoming TechWiseTV show, someone suggested everyone who was going to move from a legacy PBX to IP had probably already started the process.

Here at Cisco, we’ve been living and breathing this stuff for a long time and it is easy to forget our reality isn’t the reality everyone else sees.  I was selling IP Telephony to customers ten years ago. A few years later it was Unified Communications. Today it is Collaboration. But for those enterprises who have not made the leap, it is still all about basic IP Telephony: how do you move from a legacy system to an IP world? More importantly, how do you do this with possibly less budget and fewer resources than you had ten years ago? My gut reaction is there are many, many companies out there who have not been able to start the migration due to the economy, skill sets, perceived value or just trying to navigate which direction is the BEST direction for them?

I like to back up my gut feelings with numbers and I am still hunting statistics – maybe someone out there can help me out. What percentage of desktop phones in the Enterprise are connected to legacy PBX’s? This would be an interesting piece of information as we build an upcoming TechWiseTV show on all the hottest IP communications technologies: SIP Trunking, Session Management and Session Border Control.

For now, here is a great video by one of my favorite experts, Dan Keller, on how to start the migration process from a legacy PBX to an IP system.



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