Cisco Blogs / Jim Gladden
Director of Technology Services
Alberta Motor Association
Jim is an IT Executive with over 15 years of experience managing large enterprise IT environments in Health Care, Oil and Gas and Retail organizations. Jim holds an MBA, BBA, PMP and ISP designations as well as being ITIL certified. Jim is also completing his Doctorate in Business Administration with a specialty in Innovation and Social Media. Jim instructs Business Analysis, Project Management, IT Strategic Planning and Ecommerce with the University of Alberta and Athabasca University. Jim has also been active in a number of community boards and has owned several technology companies.