Cisco IT – Customer Zero
Since being in technology, I’ve had various roles within the Data Center, Campus and Branch teams within Cisco IT. I’m currently reporting into the Customer Zero engineering team within Cisco IT’s organisation. Currently my responsibility is within the Branch team as a Product Owner, implementing new network solutions from SD-WAN, SDA, Meraki and Core capabilities. The Branch Customer Zero team are some of the first people to use new technology that will be going to market and as Customer Zero we are enabling our customers to get insight of these technologies from a Cisco IT perspective. In addition, he is also responsible for providing feedback and building relationships with wider IT stakeholders including Engineering, Sales and Customer Experience teams.