Erik Alberts

Business Operations Manager

Global Logistics Operations

Erik Alberts is 20-year Cisco veteran with extensive results-oriented experience in Cisco’s finance, operations, and supply chain organizations. Erik’s current role at Cisco Systems supports the development and execution of a strategic roadmap for supply chain. Working with teams from around the globe, Erik leverages the best of his financial, supply chain, and operational experience to drive impactful business transformations. Mr. Alberts is also the co-author of the book Customer Service DNA: Building Blocks that Drive Customer Loyalty.


November 16, 2020


Cisco and DHL Partner to Develop a Blockchain Solution

Cisco and its partner DHL worked closely together to develop a blockchain based gateway for integrating the two companies’ systems for service event dispatch and track and trace.