Chris Rittler

Vice President, Cisco CX Product Management

Customer Experience

Chris is a seasoned senior executive with many years of success in products and services for wireless, telecom, digital media, and content distribution. Throughout his career, Chris has held leadership positions at a mix of Fortune 500 companies and start-ups including ABB; Deluxe Digital Distribution; Frontier Communications; Tropos Networks; and Motorola. Most recently, Chris was CEO of Cape Productions Inc, a SaaS start-up which was acquired by Motorola Solutions. He has been responsible for bringing value to customers through disruptive technologies by leading innovation and development of breakthrough telecommunications systems and services for cellular, broadband wireless, and streaming video. His expertise encompasses sales and marketing; strategic planning; product development and management; business development; and team building. Chris holds an M.B.A. from Northwestern University, Kellogg School of Management; an M.S. Electrical Engineering from University of Wisconsin Madison; and a B.S. in Engineering from Marquette University.


December 2, 2020


Building Adaptive IT that Runs at Market Speed

The future belongs to organizations with adaptive IT. Their ability to read and act on signals of change helps them stay ahead, no matter what’s happening in their environment. Here, we discuss how adaptive IT helps you innovate and thrive, even in the face of adversity.

October 28, 2020


Reimagine the Future of Work with Cisco Business Critical Services

Stay resilient, prepare for the future, and build long-term value. Read how Business Critical Services are helping organizations of all sizes reimagine the future of work.

October 15, 2020


The Must-Know Techniques to Prevent IT Downtime

IT outages cost organizations an extraordinary sum: $700 billion a year in North America alone. To avoid them, you need a stable, secure network. Learn the basics of preventing an incident, conducting a review, and tapping into global intelligence to improve your performance. 

September 16, 2020


How Leading Businesses Are Using Analytics to Enhance Their IT

Did you know operational efficiency is the top priority for IT teams today? Because of this, IT leaders say a more reliable infrastructure is a critical step for achieving strategic business priorities. Learn how advanced analytics and insights can help your IT teams confidently optimize your technology’s performance, while providing the assurance of insights into hidden risks.

August 13, 2020


Looking For IT Expertise? Start With These 3 Criteria

IT departments are more important than ever to business, but they’re also stretched for resources. Thankfully, there’s a solution. Here are three tips on how to choose the right IT vendor, who’ll help you achieve higher performance so you can confidently accelerate transformation goals.

July 29, 2020


How Automation Can Reveal IT Blind Spots and Unleash Innovation

Automation is a powerful way to keep your business ahead of the competition. Learn how Cisco can help you automate to save time and money, and innovate and respond to emerging threats.

July 15, 2020


How to Invest in a Resilient Remote Workforce

As the world goes through extraordinary change, the rapid shift to remote work is revolutionizing how businesses compete. Learn how to strengthen your organization’s capacity to work remotely, and improve your long-term business resiliency.

June 17, 2020


Building Resiliency with Business Critical Services

While organizations can’t predict everything, the most resilient organizations are those that stay ahead of the unexpected by proactively optimizing and transforming IT. Cisco Business Critical Services uses analytics-guided services to help you adapt quickly so you are ready for anything. Read on for more details, including partner and customer perspectives.

June 17, 2020


New Ways for Partners to Build Resiliency with Business Critical Services 

Leverage new capabilities in Business Critical Services to differentiate and grow your business through direct orderability, an improved incentive framework, and access to Cisco AI/ML to build resilient IT offers.