Brian McDonald

August 13, 2016

RETAIL & HOSPITALITY

Becoming a “Retailer of the Future” with Customer Experience

2 min read

More than ever before, today’s consumers have more options about what to buy and where to buy it. With each interaction, they choose which retailers they support with time, attention, personal data, dollars and social capital. That’s no small investment to make, and as a result customers turn to retailers and brands that not only […]