best practices

December 5, 2023

CISCO SERVICES (CX)

Cisco CX Empowers Sustainability with Expanded Services

2 min read

Cisco CX expands sustainability services, aligning customer technology investments with environmental goals. New offerings empower businesses, reduce costs, and potentially accelerate a greener future with Cisco Lifecycle Services and individual assessments.

October 4, 2023

CISCO SERVICES (CX)

Driving a Successful Sustainability Agenda – A Deep Dive into a Holistic Approach

3 min read

As sustainability becomes a business imperative among business leaders, a Cisco executive identifies 6 key technology maturity dimensions and looks at how taking a holistic approach to sustainability can give you a competitive advantage to your business and help meet sustainability goals at the same time!

October 27, 2022

SECURITY

Secure Your Hybrid Workforce Using These SOC Best Practices

2 min read

Learn how your SOC can better support your hybrid workforce with practical advice from Cisco technical marketing and an expert from our award winning Talos Threat Intelligence group.

March 17, 2020

PARTNER

Five Tips on Working from Home from a 20-Year Work from Home Veteran

3 min read

Many of us and our partners will be working from home for the foreseeable future. Here are my five best practices (and lessons learned) for making the most of your work situation.

March 26, 2018

SECURITY

The Fast Pace of Change

4 min read

Rethinking Secure Technical Innovation to Enable Successful Business Outcomes Over the past 25 years I have been employed in the technology field, my non-technical friends often ask me, “How do...

July 25, 2016

SECURITY

Cognitive Bias in Incident Response

5 min read

This blog is a co-authored by Jeff Bollinger & Gavin Reid Are You Too Confident in Your Incident Response? When Charles Darwin stated “Ignorance more frequently begets confidence than does knowledge,” civilization’s evolution from Industrial Age to Information Age was nearly a century away. Yet, when it comes to many aspects of IT, he nailed […]

June 9, 2016

SECURITY

Detection in Depth

2 min read

Defense in depth is a well understood and widely implemented approach that can better secure your organization’s network. It works by placing multiple layers of defense throughout the network to create a series of overlapping and redundant defenses. If one layer fails, there will still be other defenses that remain intact. However, a lesser known […]

December 11, 2015

PERSPECTIVES

How to turn your customer crisis into a competitive differentiator

2 min read

Cisco strives to deliver a great customer experience, every time. It’s a top priority at our company. But even with that focus, we still trip up from time to time....

November 20, 2015

GOVERNMENT

Using best better practices with Cisco UCS Manager

4 min read

I’ve been working with Cisco UCS since the very beginning. From the earliest days, whenever a customer ran into problems, I would often be asked to help figure out what was going wrong and to help fix it. Generally, this would involve a review of the system, and when we found less desirable configurations we […]