automation

January 26, 2024

CISCO SERVICES (CX)

Join Customer Experience (CX) for Cisco Live EMEA Demos

4 min read

With a dozen CX demos available to you at this year’s Cisco Live EMEA, let’s get you ready to explore and start accelerating your business outcomes.

December 6, 2023

LEARNING

Cisco Training Bootcamps: Get the Scoop from Subject Matter Experts

8 min read

We sat down with Cisco Subject Matter Experts John Capobianco, Bootcamp Developer Advocate, Joe Rinehart, Engineering Leader, and Palmer Sample, Software Engineering Technical Leader, to find out what makes Cisco Training Bootcamps so special.

August 10, 2023

SECURITY

A More Resilient Future with Automated Ransomware Recovery

8 min read

Learn how a team of Principal Engineers at Cisco embarked on a journey towards automating ransomware recovery.

August 8, 2023

CISCO SERVICES (CX)

AI Collaboration Is Anything but Artificial

2 min read

Let’s continue the journey I started in my first blog about Cisco, AI, and automation. In it, I focused on our zero-touch RMA notification tool. Now we’ll explore Webex Chat Assistant, our AI-based conversational tool.

June 13, 2023

CISCO SERVICES (CX)

Machines as “Thinking” Partners

2 min read

“The Machine is only a tool after all, which can help humanity progress faster by taking some of the burdens of calculations and interpretations off its back.” –Isaac Asimov

IPv6+Automation: A Winning Combination

3 min read

Join us at Cisco Live to learn more about how IPv6, together with automation, can offer real opportunities for your company. Ultimately, the transition to IPv6 opens doors for you to build a more efficient, scalable, modern network. 

Leapfrogging into the future with Cisco’s Digitize Delivery

3 min read

Challenging times often create the best opportunities. I cannot deny that the past few years have been challenging for everyone; from Covid-19 to lockdowns, supply chain disruptions to war and a bubbling energy crisis. Companies the world over have had to navigate many storms, particularly in EMEA in the wake of the war in Ukraine. It is times like these that companies need to increase efficiency and be agile to boost productivity. At CX EMEA, Automation is a key driver for growth, which is one of the reasons we launched ‘Digitize Delivery’ to help our customers save time, money, and speed up Implementations and Operations all in one fell sweep. It has proved to be a game-changer: speeding up digital transformation at a rapid pace.

March 28, 2023

CISCO SERVICES (CX)

Cisco Business Critical Services improves customer experience and reduces costs for OTE Group with automation strategy

3 min read

Cisco CX Business Critical Services optimizes OTE Group’s customer onboarding journey with an automated customer provisioning process, leading to increased customer satisfaction and cost savings.

February 7, 2023

CISCO SERVICES (CX)

Celebrating our 2023 EMEA Cisco Customer Experience Heroes

3 min read

At Cisco CX, our customers are our heroes. We are honored to work with changemakers, innovators, and trailblazers who have partnered with our teams to achieve industry-leading and transformational outcomes for their businesses.