Businesses around the world are moving their focus from Mobile Apps to Mobile Experience. With Wi-Fi extending reliable coverage into public places, your users are going to expect the same service from you—a dependable high-speed user experience. The problem is, user devices are increasingly demanding more bandwidth.
How are you going to meet that demand?
To help increase the bandwidth needed to take wireless networks into support of the next generation of devices, Cisco Wireless Controller’s Control Plane scale has improved tremendously. A comparison between the Cisco’s older 5508 and the newer 5520 wireless controller platforms illustrates this improvement. Due to new hardware capabilities in the forms of CPU, memory and software updates, the user authentication per second rate has jumped from 235 users on the 5508 to 764 users on the 5520, or an increase of 225% of user authentication capacity.
This increased authentication rate matters because the faster a device is authenticated, the quicker it gets to access the network resources and better the user experience becomes. Read More »
Telehealth is an important initiative for healthcare organizations today. It is generally accepted that telehealth deployments can help reduce costs and improve patient services while expanding the geographic footprint of the organization.
Cisco’s robust interoperability, security, and video technology have put us at the forefront of telehealth. Over the years, our teams have seen a recurring theme of limited deployments in a small handful of areas across healthcare organization. These limited or siloed deployments typically lack a unifying strategy or architecture to be able to accommodate a telehealth deployment at scale. Cisco can help your organization to establish a vision and architecture strategy for deploying a telehealth program.
This new white paper, Cisco’s Approach to Telehealth, describes how Cisco can help you define:
strategic imperatives that your telehealth program will address
financial and reimbursement goals
revenue and workflow outcomes
a go forward strategy for a telehealth platform that can scale to fulfill needs from multiple service lines
Contact us today to learn how Cisco can help you extend your delivery of quality care to whenever and wherever it is needed.
Last summer Cisco embarked on the ‘WLAN Express’ journey with the introduction of WLAN Express Setup. As I wrote about here, the Express Setup provides an easy three-step wizard to establish a best-in-class Enterprise wireless solution. These best practices are enabled by default, meaning that the solution is Cisco-powered and ready to go in matter of minutes once you take it out of the box.
When AireOS software release 8.1 debuted earlier this summer, Cisco introduced an enhanced WLAN Express Setup packed with over-the-air provisioning, enhanced search, new monitoring dashboards and companion mobile apps (iOS & Android). These new features took the user-experience to the next level.
Cisco Wireless Mobile App
As a busy network admin, there are times when your computer is unavailable but you need access to your wireless network. With that in mind, stay connected by using these newly created mobile apps for both Apple iOS and Android devices.
The app allows for:
Over-The-Air Provisioning of compatible Wireless LAN Controller that enables configuration of best-in-class wireless network with best practices enabled by default in matter of minutes. Watch a demo here.
Monitor multiple wireless LAN controllers from same place. It provides real-time network issues with intuitive dashboards for network and client performance
Troubleshoot client and network issues through enhanced search functionality, enhanced RF and network details for APs and clients.
Ecosystem partners are an important adjunct to Cisco Connected Mobile Experience (CMX). They augment the analytic and customer engagement capabilities of the solution with innovative business outcomes. This blog is one in a series that will highlight several of our CMX Ecosystem Partners. Today—Aislelabs.
Based in Toronto, Canada, Aislelabs is a Cisco Solutions partner with a portfolio of advanced location-based technologies serving large indoor venues such as shopping malls, airports, big box retail stores, convention centers, and other large spaces. Working with the Connected Mobile Experiences solution, their portfolio leverages the Wi-Fi and BLE beacon location information collected and calculated by Cisco.
Aislelabs Flow: Detailed venue analytics utilizing anonymous Wi-Fi data with no required app. Taps directly into existing Wi-Fi and delivers highly granular, customizable analytics around customer behavior.
Aislelabs Social Wi-Fi: Social analytics for the physical space to further understand guest’s interests, demographics, and where they spend most of their time. Enables email and social marketing campaigns targeting guests as well as advanced re-targeting (social, display ads) once they have left the venue. Read More »
Throughout the next couple of months, I’ve decided to blog about the great technology Passpoint™ Wi-Fi and how CMX Connect can help. Since this is a series of blogs I’d like to focus this first installment primarily on what Passpoint Wi-Fi is. First thing to understand about Passpoint is that it is an industry standard that allows devices to connect to hotspots effortlessly and securely. Because of this, it’s a technology that businesses (and its customers) have long been waiting for.
The following charts depict top barriers for wider adoption, implementation and usage of Guest Wi-Fi. As you can see the seamless authentication is the top barrier.
I’m personally excited about Passpoint because of the seamless authentication and security it provides. For example, today’s mobile banking apps have become so easy to use that desktop versions seem difficult to use in comparison. My bank’s app even allows me to take a photo of a check and directly deposit the funds to my account within a matter of seconds. However, I’m only comfortable with mobile banking when using my home or office Wi-Fi because I know they’re WPA2 encrypted. Accessing private financial information is definitely not something I’m comfortable with within a public venue, using an unknown Wi-Fi portal.
So while the idea of providing guests with Wi-Fi is a generous one, using it can actually put personal information and devices at risk. Guest Wi-Fi is almost always open and rarely secured at Layer 2 due to the fact that deployment and operation is difficult when username/password or certificates are required. Furthermore, if a business uses username/password to secure their guest Wi-Fi they’re left with the challenge of knowing how to smoothly create and distribute user credentials without losing the guests’ attention.
The process of accessing Guest Wi-Fi for me, and many out there, is less than appealing because of these security issues and the lengthy process they require before allowing access the Internet. To combat this, businesses need to provide guests with a no-hassle way to maintain and distribute credentials to the guests using Layer 2 secured Guest Wi-Fi. This is where Passpoint comes into play.
According to the Wi-Fi Alliance, “Wi-Fi CERTIFIED Passpoint will transform the way users connect to Wi-Fi hotspot networks by making the process of finding and getting access to the right network seamless…when you are in a Passpoint-enabled hotspot, you’ll discover a newly smooth connectivity experience.” Read More »