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Quick Look Analytics

One of the many great attributes of Connected Mobile Experiences (CMX ) is that it offers a rich location analytics solution. With advanced capabilities like Path Analysis and Correlation, zone-based reporting relies on a minimum of three or more access points which seamlessly detect and report the received signal strength (RSSI) of a client. In simplistic terms we can say that CMX triangulates the location of a client.

Unfortunately (and realistically) not all venues are equipped with 3 APs. Many of our customers, have a large number of satellite offices . Imagine a popular coffee chains or even well known financial institution, who have small branch offices or stores spread across the country. They too need insights into their customer’s behavior, even if they don’t have multiple AP’s

To address the needs of businesses with smaller sites and wireless deployments not designed for location accuracy, we’ve developed Quick Look Analytics, which provides priceless customer insights for businesses like those very coffee shops and financial institutions, earlier mentioned.

 

There are numerous facets of Quick Look Analytics, here are a few of my favorites:

  1. The Banner visually shares how effectively the business is performing and reaching targets. It provides, if you will, a sort of Key Performance Indicators.

quick look analytics 1

 

  1. Key Insights provides a clear look into business peak hours, days, weeks, and months.

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Best of Interop Winner: What is the Hype About Hyperlocation?

Apparently a lot! And the Best of Interop Commitee this year in Las Vegas agree. Cisco is the proud recipient of the Best of Interop Award in 2015 for the Mobility/Wireless category.

best of interop winner

Understanding customer behavior is a key asset for any business. This is also true in the growing field of indoor location-based services such as those supported by Cisco Connected Mobile Experiences (CMX).  A more accurate solution can help a business with their pain points: gaining more accurate data analytics on customer behavior, better statistics for operational optimization, and even providing better customer-facing content. In today’s world, the greater the location accuracy, the greater the relevance of the content.

The Cisco’s Hyperlocation Module provides that accuracy. As one of today’s most advanced location solutions, Cisco Hyperlocation is precise in pinpointing beacons, inventory, and personal mobile devices. Other vendor solutions use multiple access points to triangulate location coordinates within 5 to 7 meters of accuracy, but Hyperlocation, in conjunction with BLE beacons, can pinpoint locations to within a single meter.

It is this advancement in location-based data acquisition and analysis that brought Cisco to the forefront of the Mobility/Wireless category at Interop and sequentially allowed us to win the category.

Cisco Accepts the Best of Interop Award at Interop Las Vegas 2015 best of interop photo group

From Left to Right with two representatives from UBM, from Cisco; Bill Rubino, Yasser Hannush, Brian Robertson and Gagan Arora Read More »

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MSE and CMX: What’s the Difference?

As you probably know, Cisco Connected Mobile Experiences (CMX) enables businesses to develop engaging mobile experiences with personalized guest onboarding, engagement, and location analytics. CMX leverages Wifi network intelligence and provides IT departments the creative opportunity to produce new revenue-generating, end-consumer solutions.

But I’m often asked what the difference is between MSE & CMX. I’m likely to blame for some of the confusion since I use the terms “MSE” and “CMX” interchangeably. Let’s clear up the confusion once and for all with a breakdown of MSE and CMX.

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Non-stop wireless at Valley Children’s Hospital

Valley Children’s Hospital is a nonprofit, state-of-the-art, children’s hospital on a 50-acre campus in Madera, California, with a medical staff of more than 550 physicians. With 356 licensed beds, Valley Children’s Hospital is one of the largest hospitals of its type in the nation. One of the core values the hospital embraces is incorporating new ideas, technology and methods to improve the care and services it provides.

Internet of Everything has led to an explosion of wireless devices in the hospital from patient care to guest access. The following blog highlights how the IT Support and Technical Services staff enable the following business outcomes using best-in-class, highly available wireless technology from Cisco:

  • Deliver Emergency Health Records to emergency staff on hundreds of virtual desktops and tablets from the patient’s bedside.
  • Keep nurses connected to patients, doctors and staff via Cisco IP Phones and
  • Provide free internet access to patients, family members and friends

VCG

Highlights:

Location: Main campus Madera, California, with several remote sites from Modesto to Bakersfield Read More »

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Cisco Wireless enabling location bonjour services at Vanderbilt

Has your wireless network help you identify the closest Printer to you? That’s exactly the kind of problems Cisco wireless is helping solve at Vanderbilt University.

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Located in the heart of Nashville, TN, the Vanderbilt campus consists of Vanderbilt University (VU) and Vanderbilt University Medical center (VUMC).

Cisco Wireless at Vanderbilt serves about 33,000 users (12,500 students and 20,500 staff) everyday from the University and medical center. Vanderbilt spans across 324 buildings, which includes 35 medical centers.

One of the key elements about the wireless network at Vanderbilt is the requirement to support stringent standards to serve as a Medical Grade Network (MGN).

At a Glance:

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