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Bluetooth Low Energy (BLE) Beacon Monitoring (Detection, Location, and Reporting)

One of the most captivating technology use cases to emerge in recent time is the use of Bluetooth Low Energy (BLE) devices (also see Bluetooth Smart™), distributed in a venue, to provide proximity services advertisement and discovery. The best known instantiation of BLE is the Apple iBeacon (although as a branded technology, this is literally a subset of the broader category of devices available).

A very interesting ramification of deploying these devices is how to manage and inventory them. How does a venue prevent these from being moved? Or stolen? Or having additional devices added (either as pranks or for malicious intent)?

The answer to these questions is that it is nearly impossible to prevent – therefore the next best thing, which is still pretty good, is to provide the ability for monitoring the BLE devices.

But Cisco did one better. We figured out how to do this with our existing products and we’re showcasing this in software release 8.1.

As an extension to the existing ability of CleanAir to monitor, detect, locate, and report on Bluetooth devices as interferers, this new feature enables a venue owner to both prevent the illicit deployment of BLE devices and provide asset tracking for legitimately deployed BLE devices.

The breakdown of the entire feature is tabulated below.

bluetooth1

In summary, Cisco can demonstrate that CleanAir can monitor, detect, locate, and report on BLE devices that are “authorized” (i.e., part of a white list) and “unauthorized” (i.e., not part of a white list) Read More »

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Mobilize to Digitize – Learn How at Cisco Live San Diego

As organization race to digitize their businesses, building a mobile strategy is a top priority. A mobile strategy is not just about building mobile apps, then calling it a day. Let’s take a look at these unsettling stats: Organizations are spending $270K per business app on average and yet only 46% of executives indicate adoption and deployments have been effective. Clearly businesses cannot afford these types of results in today’s competitive landscape.

Organizations need to shift their focus from the Mobile App to the Mobile Experience. This means before anyone starts porting applications to mobile devices, businesses and IT must team up to assess their joint goals and list out the most common mobility use cases for their employees, customers and partners. This effort will help the organization prioritize requirements for better results in the near-term.

IT needs to assess their readiness for the full mobile journey end-to-end, and ensure every team – desktop services, application development, business analytics, security operations, network operations – can support the expected user experience and business outcomes. For example, many retailers are building mobile sales associate apps to allow salespeople to freely move around the store and show online catalogs, lookup inventory and transact point-of-sales wherever customers are located. But if the application is slow, they’ll either be abandoned by the roaming salespeople or, worse, they’ll create a painful experience for customers as they and the salesperson are forced to wait for these ‘time saving’ devices to load. Either way, the mobile investments will be a total loss.

Learn from the Experts to Accelerate Your Mobile Journey

If you are attending Cisco Live in San Diego next week, you can meet with experts sharing best practices across every stage of the mobile journey, including how to:

  • Engage employees and customers with context aware data that delivers more personalized experiences
  • Protect users, data, and the business through network-enabled security
  • Accelerate mobile experiences with seamless onboarding and an agile network
  • Discover business and IT insights through network analytics that allow you to continuously improve upon the experience

 

802.11ac image1Be sure to check out these sessions to learn how Cisco solutions can help mobilize your business, including our newest 802.11ac Wave 2 innovations. Read More »

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Cisco Live San Diego Mobility Events 2015

Welcome to Cisco Live San Diego 2015!

We are excited to showcase our Enterprise Mobility booth, announcements and events at #CLUS. This page is a resource page to help you in planning for all of the exciting Mobility activities at Cisco Live San Diego. Feel free to bookmark this page and come back to learn about all of the latest news at the event.

General Information

Cisco Live is Cisco’s premier education and training destination for IT professionals worldwide. Mark your calendar for Cisco Live 2015, June 7 – 11 in San Diego. Visit the Enterprise Mobility booth to learn more about new products, announcements, demos, sessions and win prizes!

 

Venue Information: San Diego Convention Center
111 West Harbor Drive, San Diego, CA 92101
(619) 525-5000

speaking sessions

Featured Sessions (and other sessions visit here)

Monday, June 8

Innovation Talk: Future of the Network (with CMX live demo) – Rob Soderbery, 1:00-2:00pm PT

PSO Session: 3-Steps to Creating an Effective Mobility Strategy – Prashanth Shenoy, 8:30-9:30am PT

Tuesday, June 9

Booth Theatre Session: Developing an Enterprise Mobility Strategy – Raakhee Mistry, 3:15-3:30pm PT

Wednesday, June 10

Booth Theatre Session: Prepare for the Next Wave of Mobility (.11ac Wave 2 Innovations) – Bill Rubino, 11:30-11:45am PT

PSO Session: Customer Experience – The New Competitive Battleground – George Wilson, Stephen Smith 1:00–2:00 pm PT

Thursday, June 11

PSO Session: CMX: The Latest in Location Innovations and Analytics – Jagdish Girimaji, 8-9am PT

Booth Theatre Session: Engage Your Customers With Connected Mobile Experiences – Jolene Tam, 1:30-1:45pm PT

Technical Sessions

Read More »

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Building the Foundation for the Next Wave in Mobility

We’ve come a long way since the first mobile devices hit the network. Our use of these devices has evolved beyond basic tasks such as checking email. They help us collaborate in real-time, stay healthy, directly connect with our favorite things, and even find true love.

Today, mobility is driving the future of digitization.

As mobility continues to permeate many facets of life, there will be a landslide of new connected devices beyond the smartphone and tablet — think wearables, sensors, and other “things” that we have yet to imagine. And with them, there will be an increased demand for speed and bandwidth from the network.

 

So how does IT prepare for the next wave in mobility? At Read More »

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Enhancing HDX: Improved Mitigation of Wi-Fi Interference through Wi-Fi-Triggered Event-Driven Radio Resource Management (ED-RRM)

Cisco Systems is announcing a new set of features that enhance its HDX (High Density Experience) suite. This blog is the fourth in a series that explains the new features that comprise the enhancements to HDX.

The first three blogs in the Enhancing HDX series are here and here and here.

The rapid and massive adoption of Wi-Fi into handheld devices has created new challenges for managing a wireless network.

As a consequence, the traditional view of a rogue Access Point has to change. The advent of mobile APs and Wi-Fi Direct (client to client networking without requiring infrastructure) means that rogue devices don’t need to be “connected” to the infrastructure in order to create a potential for nuisance.

Effectively these capabilities mean that “Bring Your Own Device” (BYOD) may also mean “Bring Your Own AP” or “Bring Your Own Network” and therefore “Bring Your Own Interferer”. Thus the threat from a rogue becomes less about security and more about consuming excessive air time (a so-called “spectrum hog”) thus degrading performance in the WLAN. This can be especially troublesome in high density pubic venues but can also be problematic in enterprises.

So in addition to Cisco CleanAir (which mitigates and reports on non Wi-Fi interference) and RRM (which primarily prevents self induced neighboring AP interference via DCA and TPC for the entire WLAN) Cisco is effectively merging aspects of both of these solutions in order to provide improved mitigation of Wi-Fi that is not affiliated with the production WLAN.

Enhancing HDX 1

Accounting for rogue Wi-Fi interference is accomplished by configuring a trigger threshold for ED-RRM. This is effectively a severity indicator so that the affected access point that has ED-RRM is additionally triggered by Wi-Fi interference.

Enhancing HDX2

Since rogue severity is now added to the ED-RRM metrics, this provides the capability of a faster channel change than the typical DCA cycle. In other words, if a rogue is interfering with airspace, then instead of waiting until the next DCA cycle to elapse, change the channel as quickly as possible. This is the same behavior as for mitigating non-Wi-Fi interferers with Cisco CleanAir technology.

Since Wi-Fi interference is becoming more prevalent, rogue APs that are serving traffic to clients (e.g., mobile APs) or client devices creating networks in real time means that air quality will be affected. Wi-Fi needs to be prevented from becoming a problem by reacting to the presence of client devices that are legitimately acting as independent, unaffiliated networks.

 

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