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Unleash True Mobility with an Innovative IT Infrastructure

There’s an influx of conversation focused on Bring Your Own Device, the consumerization of IT and how organizations can cope in today’s multi-device environment.

IT and business leaders are being asked to securely connect thousands of devices competing for network resources; both wired and wireless while simultaneously supporting greater productivity in the workplace.

With this in mind, how can mobility be addressed at an infrastructure level to tackle challenges and enable opportunities for organizations and employees?

Recently, I participated in a Future of IT podcast episode with Craig Mathias, Principal at the Farpoint Group. We discussed how an IT infrastructure is key to enabling innovation and the role seamless mobility and why organizations should future-proof their mobility strategy through an infrastructure-centric approach.

One central theme from our discussion focused on the need for simple, intelligent, secure IT infrastructure. Read More »

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The Next Wave of CMX: Location Innovation, Scalability, and User-centric Analytics for Better Customer Engagement

Technology is a funny thing: it enthralls some, mystifies others. As evidenced by CES and NRF, there is no shortage of gadgets and dashboards these days to help businesses solve their every need. And it just keeps coming.

From an IT perspective, choosing the right tools to solve each technology challenge should involve a full evaluation the merits of feature sets, while balancing the (rapidly shrinking) budget.

But how often is IT allowed to do that anymore? Truth is, the business doesn’t wait. Flanked by consumer-mindset-driven employees insisting on using any tools that suit their fancy (hello, Shadow IT) and visionary execs eager to stay on top of visionary buzz words like Big Data and Analytics, IT often feels squeezed out from getting a seat at the table when driving the business.

The industry is witnessing a shift in IT budgets being moved over to LoB, a clear nod towards the business relevance of digital engagement.

In fact, 44% of mobility initiatives are now either completely funded or jointly funded by Line of Business (LoB) leaders.

Mobility is key. This is a great opportunity for IT to strategize and align to LoB interests to drive programs that allow LoB and IT to win together and successfully deliver business outcomes using technology.

Cisco’s Connected Mobile Experiences (CMX) sits at this sweet spot where the network, traditionally owned by IT, can help LoB with their painpoints: data analytics on customer behavior, statistics for operational optimization, and even customer engagement opportunities. To learn more about how this works, visit cisco.com/go/cmx.

And now, Read More »

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Mobile in Milan – Cisco Live!

Whether you are among the 8,000 attendees participating at Cisco Live Milan in-person or among our many virtual attendees catching the live web broadcast, you’ll find lots to help you with your mobility-related projects.

Mobile in Milan

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Year in Review: Top 10 Mobility Blogs of 2014

The Cisco Enterprise Mobility group uses this mobility blog as a platform to provide you the most up-to-date information about our products and solutions, showcasing our thought-leadership in the mobility industry and innovative and comprehensive portfolio.  So let’s revisit some of those topics we covered over the last year.

mobility Read More »

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Bringing Mobile Analytics and Location Innovations to Retail’s Biggest Show

It’s NRF time again! NRF, the retail industry’s biggest conference, is back in NYC this week. Big data and analytics are still top of mind this year in retail, but the hot topic added to the mix is the use of beacons powered by Bluetooth low energy (BLE), enriching your engagement with customers and helping you make smarter business decisions.

Once again, Cisco Connected Mobile Experiences (CMX) is here at NRF this year. We’re ready to show you how you can leverage real-time analytics, location innovations (including BLE technology), and our app development platform to optimize operations, boost customer satisfaction, and increase revenue.

If you’re coming to NRF this week, check out our demos at Booth 2052 and learn how Cisco CMX can transform your retail business.

 

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