As part of Cisco Live! last week, Cisco hosted a Connected Mobile Experiences Dinner last night with senior executives of some of our customers and partners in Shula’s Steak house at the Walt Disney Swan and Dolphin Resort in Orlando. One of the key points of the night was the presentation by Chet Patel, Director of IT at the Swan and Dolphin.
Chet discussed how Cisco’s Connected Mobile Experiences (CMX) solution has been deployed at the resort and the insights and benefits they are starting to derive already. The resorts executive business management are starting to get heavily engaged with the project and understanding the value that CMX can contribute.
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Tags: #CLUS, analytics, CIO, connect, connected mobile experiences, crowding, device, dwell time, Guest, hospitality, hotel, location, mobile, mobile device, mobility, operations, resort, swan and dolphin, WAN, wireless, wlan
We’ve had a great time at HITEC so far! One of the common themes we’ve seen throughout the conference is the importance of an end-to-end connected hotel and the emergence of BYOC. What’s BYOC? It’s the result of BYOD.
Today, one quarter of mobile users own more than one mobile device, with an expectation of being constantly connected. And with their own devices, they bring their own content (BYOC). In the past few years, as mobile devices and content have flooded the market, hotels have seen revenues from content services such as pay-per-view drop significantly, as guests connect to their own content instead. Whether it’s already downloaded or streaming through Netflix, they want to be able to easily access their content when they want it.
Make it easy for guests to BYOC and enjoy their own content to enhance the guest experience. This is an opportunity to create a new revenue stream with tiered access to wifi. By offering basic, low bandwidth wifi for free and streaming, high bandwidth wifi for a premium (or as a perk for elite members), hotels can provide guests the option to easily access their own content while creating a revenue source. In some cases, the model for BYOC is already there, it just needs to be presented to the guest in a different way: Do you want to just check your email and social sites? Or do you want to stream videos on Hulu? Read More »
Tags: byoc, Cisco, hitec, hospitality, technology
As I partake in Cisco Live! activities, I wonder how the network team handles the thousands of geeks with their 3-4 geek toys each connecting to Wi-Fi from anywhere around the convention center. I know a thing or two about how they went about planning, but hey, there is always Murphy’s Law that creeps up and nothing (always) works as planned…surprise surprise… think about the size of this conference and the World of Solutions (trade show floor) where so many of the partners want to show off their latest and greatest capability by setting up their own network. BAM: you have interference of all kinds all over the place. It’s a good thing the AP’s that are deployed have Cisco CleanAir® Technology to automatically classify and mitigates the interference. But wouldn’t it be great to be able to visualize the interference and the RF?
Enter visualization and Metageek.
It doesn’t take long for someone in the wireless industry to know that Metageek’s geeks know a thing or two about giving sizzle to RF and packets. We’ve certainly been around long enough, so that’s why we’ve been working with Metageek to cook up the Chanalyzer Pro with Cisco CleanAir® , the industry’s most advanced spectrum intelligence technology with the industry’s most visually captivating and comprehensive RF analysis tool. Perhaps you caught yesterday’s press release?
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Tags: #CLUS, Chanalyzer Pro, channel, Cisco, cleanair, interference, internet, metageek, rf, technology, wi-fi, wifi, wireless
Hotels and guests have had a love-hate relationship with Wi-Fi. Wi-Fi has become an expected service, not just a luxury, leaving hotels struggling to find the right setup that is both cost-effective and meets visitor needs. In the last few years, there has been an explosion of mobile devices being used in the market, resulting in guests arriving with laptops, tablets and smartphones all ready to connect to speedy and reliable Wi-Fi. And when Wi-Fi isn’t operating smoothly, the complaints come through loud and clear.
In this constantly connected world, how can hotels provide the service and reliability that their guests are depending on, while keeping costs down?
Cisco Wall Access Point (AP) – Better Service and Cost Savings
Cisco’s new Aironet 702W Series Access Point is a wall AP, which solves several problems at once. In the past, bulky hardware switches and access points have been installed in the hallways, which isn’t ideal for in-room Wi-Fi access, nor is it visually appealing. The Wall AP combines hardware switches and access points into a single unit, about the size of a dollar bill, making it much more aesthetically pleasing and less obvious to guests. Cisco Aironet 702W Series is a compact access point, designed for ease of mounting to numerous global wall-box standards. In addition, the Wall AP features a dual radio, running two frequencies at once and allowing for both older and newer devices to connect easily and with less interference. Read More »
Tags: access, access point, Cisco, experience, hospitality, hotel, hotelier, in-room, network, wi-fi, wifi, wireless
If you’re at CiscoLive Orlando, and you didn’t catch the Mobility Guides Part 1 and Part 2, you’re going to want two things: have the Cisco Ent Networks app downloaded onto your smartphone or tablet an you’re going to want to find the Enterprise Networks booth. As of Cisco Live! London there has been a new module to the applet just for mobility items!
For the booth, we’re in the back, dead center. For the Ent Networks App, use your magic QR code reader and scan the code to the right. Should work on most Android and iDevices.
That, and don’t forget to go to Rob Soderbery’s keynote! Seriously–DO NOT MISS THIS.
Your Enterprise Network: Getting You Where You Want to Go
Is your enterprise network ready to take you where you want to go? Will it support the business applications that you are being asked to support? In this keynote, you will hear how Cisco is unifying access, building out new network services and making the network more manageable so you can meet the coming needs of your organization. We will also show you how you can support more aspects of your business using the network as a platform for the Internet of Things.
Monday, June 24, 3:30 p.m. – 4:30 p.m. Read More »
Tags: #CLUS, Cisco, cisco live, Enterprise, moblity, network, orlando, wireless