After a long day of showing the Cisco BYOD Smart Solution and Cisco Connected Mobile Experiences solutions at the 2013 National Retail Federation (NRF) trade show, I am waiting for a colleague to meet me for a well-deserved dinner. I had many, and yes there were MANY, conversations with Retail IT professionals, and nearly every conversation I had seemed to revolve around the same two problems:
How do I allow employees and / or customers to access the network when I don’t have dedicated local IT support?
How do I give up the control and make sure my security and compliance requirements are met?
We know almost all organizations are struggling with BYOD, but it’s now clear that the lack of local IT support adds a new dimension to the problem. With the increased adoption of mobility, there’s also the added complexity of security and compliance, and with all the connected consumers walking around, it’s becoming a growing concern in the retail space. Retail organizations want to take advantage of the promise that leveraging Wi-Fi access to engage with employees and customers, but fear the management and security of such services.
Fortunately, Cisco is addressing both these issues with its mobility solutions.
Cisco Mobility CTO Bob Friday’s Big Ideas speaking session Tuesday Jan 15 will teach you how to use your wireless network to more effectively engage and entice today’s mobile, tech-savvy shoppers. Your takeaway: How your wireless network can help you enhance the in-store shopping experience.
We’re putting on two hot, mobility-centric demos at Booth #252:
Cisco BYOD Smart Solution
More and more employees, suppliers, and customers want to bring their own devices onto your wireless network. This demo teaches you how you can support trouble-free access for all users, on any Wi-Fi-enabled device. Takeaways: How to improve employee productivity and customer service with a more secure BYOD environment.
Cisco Connected Mobile Experiences
Learn how shoppers are behaving in your store and use that information to engage and retain them. See for yourself how Cisco and our partners can help you deliver personalized, highly targeted mobile services including location analytics, powered by Cisco ThinkSmart. Takeaways: How to optimize the customer experience to enhance store profits.
Do you have trouble viewing, controlling, and troubleshooting the causes of poor end-user application experience?
You may be suffering from low application visibility in your network, a side-effect of the flood of devices pouring into your workplace, the phenomenon commonly known as BYOD.
Symptoms include: difficulty prioritizing mission-critical applications and subflows, incorrect network capacity planning, overloaded bandwidth, network downtime, poor quality of experience for users, and major headache for IT.
Cisco AVC solves all the problems of low application visibility and more with its integrated suite of Cisco technologies, including Network-Based Application Recognition 2 (NBAR2) and NetFlow version 9. NBAR2 can identify more than 1000 applications and support application categorization, with the ability to update the protocol definition; while NetFlow version 9 selects and exports data of interest, allowing for easy consumption of application performance statistics by Cisco and third-party management tools.
Check out this short 2 minute video on the basics of AVC:
While employee work flexibility and increased job satisfaction are strong reasons to consider teleworking solutions, the latest report from the Telework Research Network shows that there are even more compelling reasons to support teleworking at your business.
Can you imagine a world where teleworking was the norm? In their U.S. report, the research organization identifies potential national savings of over $700 BILLION a year if those with compatible jobs and a desire to work from home did so just half the time. The Telework Research Network paints a pretty picture with these potential savings:
A typical business would save $11,000 per person per year
The telecommuters would save between $2,000 and $7,000 a year
The oil savings would equate to over 37% of our Persian Gulf imports
The greenhouse gas reduction would be the equivalent of taking the entire New York State workforce permanently off the road.
You don’t need to be a finance person to see that this is one bandwagon businesses need to jump onto!
Don’t know where to start? It’s easy, and Cisco’s here to help.
The Cisco OfficeExtend 600 solution helps businesses enable teleworkers by extending wireless and wired access to the corporate network to the workers home or remote office locations. The OfficeExtend solution provides secure access to the corporate network to deliver the same comprehensive access to business services that workers would get in main business office. Additionally, a corporate wired or wireless Cisco IP phone can be added to improve collaboration for teleworkers.
In addition, the teleworker can also setup personal wireless or wired access for personal use in their home or remote office. The data traffic from the personal access is segmented and does not have access to the corporate network. This give the worker the flexibility to have a single Access Point in the home for work related access as well as personal networking activities while knowing that their corporate data traffic is fully secured.