Imagine this travel experience: You enter your hotel, and your mobile app buzzes to welcome you back and offers you free Wi-Fi within the lobby area. The app informs you you’re now in line for check-in with a 3 minute wait – your latte is being made in the waiting lounge, and the receptionist will come directly to you. After you check-in, the app launches a map of the property, highlighting all of the hotel’s amenities. As you walk to your room, personalized dining and spa promotions appear – they can be used anytime during your stay.
Cisco Connected Mobile Experiences solution can enable hospitality organizations to use Wi-Fi location services to engage and retain always-connected mobile guests by providing them with highly personalized content and experiences.
Hospitality venues can also use the Wi-Fi network to augment the guest and conference experience to build loyalty and boost sales with location-based information integrated into mobile applications.
Watch our 35 minute webcast (Available On Demand) to learn about the Wi-Fi technology behind the solution and strategies for how to create connected mobile experiences to engage your guests. Read More »
Tags: advanced location, Cisco, Connected, connected mobile experiences, experience, Guest, hospitality, hotel, Indoor location, location, loyalty, mobile, mobility, network, revenue, services, venue, wi-fi, wireless
In the last MSE blog, my colleague Lucy discussed wIPS as a feature of MSE Release 7.4. To further the conversation around Release 7.4, I’m going to describe the new licensing scheme.
We at Cisco believe strongly in the mantra of valuing customer satisfaction. Feedback we received on the Mobility Services Engine (MSE) licensing scheme inspired us to make the following adjustments in a new licensing scheme, which is available as a part of the MSE software release for version 7.4 along with Advanced Location Services:
- AP-based licenses to align with Controller and Cisco Prime Infrastructure: In the earlier releases, you needed to plan and try to predict how many Endpoints you expected on the network before buying the license. Now it’s easier to buy Location Services licenses by simply buying based on the AP count and what services from the MSE you anticipate deploying for your network.
- Simplified WIPS SKUs: Adaptive wIPS licensing scheme was already AP-based so we just reduced the number of SKUs(1-AP, 100-AP and 1000-AP SKUs) for Local Mode and Monitor Mode licenses. Read More »
Tags: access point, advanced location, analytics, AP, aWIPS, Cisco, connected mobile experiences, customer, feedback, license, licensing, licensing scheme, location, location services, mobility services engine, mse, release 7.4, SKU, WIPS
Cisco Connected Mobile Experiences is a new solution that helps enable retail organizations to use Wi-Fi location services to deliver engaging store experiences and generate valuable shopper insights. Our industry-specific webinars so far break down use cases for Connected Mobile Experiences for airports/transportation and retail..with more coming soon.
Our latest CMX webinar on demand is specific for retailers: “Boost Revenue, Build Loyalty.”
View this 45-minute on-demand video webcast to learn how to captivate your shoppers with new mobile apps supported by Cisco Connected Mobile Experiences. Discover how real-time location intelligence from your wireless network can enhance customer loyalty, improve store operations, and help you:
- Deliver a personalized in-store shopping experience that increases customer intimacy
- Provide important information at critical purchase decision points Read More »
Tags: advanced location, Cisco, Connected, connected mobile experiences, customer, department store, experience, Indoor location, location, loyalty, mobile, mobility, network, retail, revenue, services, store, venue, wi-fi, wireless
With the advent of BYOD and the proliferation of mobile applications – it’s become ever important to have visibility into your wireless network using deep packet inspection. By classifying the data flows that go through the wireless LAN, administrators now have visibility into the top users and top applications which are consuming bandwidth on their network. After analyzing this data and armed with visibility into these applications, Cisco AVC allows the administrator to then take action such as prioritize, deprioritize or block on the applications in their network.
Since Cisco has released Application Visibility and Control (AVC) for wireless – our customers and partners have been highly interested in the technology and how it can be put to work for them. Visibility into the applications is made possible on the controller web interface which is useful for diagnosing real-time issues or analyzing short-term application trends. The wireless LAN controller GUI is shown below depicting a network using a variety of applications as identified by AVC.
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Tags: administrator, App, application, apps, AVC, byod, Cisco, control, LAN, network, visibility, wi-fi, wireless, wlan
Innovate education and provide differentiated curriculums utilizing BYOD with Cisco BYOD Solutions for K12 Education.
With 19 schools, 11,700 students, and an unreliable wireless infrastructure, Chapel Hill- Carrboro City Schools, , faced challenges in attempting to embrace BYOD. Without a pervasive wireless infrastructure, the school could not rise to meet the BYOD trend, much less create an enriched learning environment leveraging technology.
The Chapel Hill school district took its first steps into an enterprise wireless solution leveraging Cisco BYOD Solutions for K12 Education. With a pervasive, scalable and reliable wireless network, the school can now employ laptop carts for students to access information on the fly. Teachers can now leverage online resources directly from the classroom, and faculty can access district networks with their own devices.
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Tags: byod, Case Study, devices, education, K-12, K12, mobile, mobility, school, Schools, Solutions, Tablets, wireless