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The Sixth Step to Enterprise Mobility: Power to Your People

This is the sixth post in a blog series featuring Vine-format videos focusing on the “Six Essential Steps for Unleashing the Power of Enterprise Mobility”. The first blog post discussing how to build a mobile structure can be found here. The second blog post highlighting the benefits going virtual can be found here. The third blog post focused on preparing enterprises for the division of devices can be found here. The fourth blog post focused on creating an app checkpoint can be found here. The fifth blog post focused on defending data can be found here.

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Watch video at http://youtu.be/3kD5EpXypFc

Over the course of this series, we’ve discussed how enterprises can better enable people to work in their own way, regardless of where they are and what device they are using. We started by making smart plans at an architecture level and then implementing secure policies along the way. The final step enterprises need to take may be the hardest one of all but can yield the greatest results. To increase productivity, business agility, and customer satisfaction, enterprises must actively embrace mobility in the workplace. Here’s a short checklist to help organizations with this last step:

1. Go Beyond Provisioning Mobility for Sales: Think “All-Company” Mobility.

The definition of mobility is expanding to include not just “road warriors” but also “corridor warriors,” as well as guest and home workers.

Make sure your mobility architecture is designed to accommodate them all. Then create a phased implementation plan. Determine which users and business processes you want to prioritize first and move forward at a pace that makes sense for your enterprise.

An all-hands-on-deck approach will also help drive future implementation of mobile solutions. Read More »

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Capturing Value from Mobile Video in Motion

You don’t have to look far to see how mobile video is changing how we communicate, collaborate and consume information. From collaborating with co-workers across the globe while you catch the morning train to connecting with friends and family from the comfort of your sofa. From checking out the latest viral Vine video during a 2-minute coffee break to catching the latest TED Talks in a cab on your way home. Video is pervasive and in demand.

KipCompton-VideoAccording to Cisco’s recent VNI Global Mobile Data Traffic Forecast, this demand for mobile video is expected to increase over the next five years with estimates stating that two-thirds of the world’s mobile data traffic will be video by 2017.

These projections come as no surprise. Mobile video is poised for explosive growth because it has the unique capability to move us to act in real-time while we are on-the-go. How can enterprises and consumers benefit from this video in motion? Here are key ways organizations can keep employees and customers top-of-mind and access the competitive advantages of mobile video.

Make mobile video a priority in the overall enterprise IT strategy.

According to a recent report by Gartner, the consumption of video on mobile devices for work-related purposes is on the rise. With 66 percent of employees now using two or more mobile devices for work, the ways video can be viewed and accessed are increasing. Whether employees are accessing video on smartphones, tablets or a networked computer, a strong connection with enough bandwidth to provide an optimal viewing and sharing experience needs to be an essential part of the overall enterprise IT strategy. Read More »

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Get Your Network Ready For iOS7

In their highly anticipated announcement this week, Apple introduced two new phones, the iPhone 5C and iPhone 5S, and confirmed that iOS 7 would be released on September 18th. Techies like myself took note that iOS 7 will include quite a number of new features. We at Cisco want to help you understand what iOS 7 means for your network, so here’s a quick blog to sum it up:

How does iOS 7 impact your wireless networks?

Soon your employees and guests will be upgrading to IOS 7. Did you know up to 20% of traffic to mobile devices is software upgrades, application updates and synchronizing your devices via the cloud? Cisco’s Application Visibility and Control technology can help you identify and tame these applications and is available on the routers, Wireless LAN and visible via Prime Infrastructure. In addition, Cisco’s ISR can cache these updates to reserve valuable and expensive WAN bandwidth. More details about protecting the WAN is available in another blog.

If you leverage a Captive Portal, you will experience a change in behavior. Apple has enhanced the Captive Network Assistant (CNA) functionality iOS 7 making it more robust. Cisco has proactively developed and tested a new version of wireless LAN controller code to interoperate with Apple’s new implementation while ensuring a seamless experience for all other clients.

Finally iOS 7 also has significant security and manageability enhancements to improve productivity for the enterprise.

What do you need to do in order to optimize for iOS 7? Read More »

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Enhancing the MSE User Experience: Backup & Restore, Menu-based Device Setup

Following the last MSE blog on CleanAir, today I wish to explain how we prioritize the Mobility Service Engine’s user experience.

Listening to customers and implementing changes/features based on customer feedback has been a great strength of Cisco products. We from the Mobility Services Engine team strongly believe in this principle and make sure that we reach out to each and every customer who has provided a feedback on Cisco MSE and take their experience with MSE into consideration when designing future features and enhancements.

After analyzing the feedback we received during the MSE 7.4 release, I am pleased to announce that we have decided to implement the following two features as part of series of enhancements that we believe will improve the customer’s user experience with MSE.

Convenient Backup and Restore

Until the 7.4 release, MSE users had limited options in backing up their MSE data. The only supported option was to use the NCS FTP server as the destination for MSE data backups. Due to the limited disk capacity on NCS, as well as sharing of the disk space with other network elements, disk space limitations prevented MSE users from regularly backing up their data. If you are one of those users who always wished you could regularly backup MSE data without running into NCS disk space limitation, or if you wish you could back up your MSE data to non-NCS devices, we have some good news for you.

In the latest MSE 7.5 release, we have added the option to backup and restore your MSE data on remote FTP servers, provided there is connectivity between the MSE and the FTP server.  Similar to NCS Backups, MSE data can be backed up to configured repositories (internal or external FTP servers).  Love the command shell? We will also be coming up with CLI to backup MSE data. You can now start MSE backup using just a single command.

msecsat1 Read More »

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The Fifth Step to Enterprise Mobility: Defending Your Data

This is the fifth post in a blog series featuring Vine-format videos focusing on the “Six Essential Steps for Unleashing the Power of Enterprise Mobility”. The first blog post discussing how to build a mobile structure can be found here. The second blog post highlighting the benefits going virtual can be found here. The third blog post focused on preparing enterprises for the division of devices can be found here. The fourth blog post focused on creating an app checkpoint can be found here

In a 2012 survey of IT executives and CEOs, nearly half of the companies that permit mobility and BYOD reported experiencing a data or security breach as a result of an employee-owned device accessing the corporate network. In addition, security concerns continue to remain a key issue for decision makers looking to deploy additional mobile solutions such as enterprise mobile apps, according to a recent article from IT Pro.

Careful planning can help enterprises manage security concerns and harness the power of mobility. Here’s a brief checklist to help organizations secure devices, data and the network:

Watch the video: http://youtu.be/k8ytncvjE7M

Watch the video: http://youtu.be/k8ytncvjE7M

1. IT Pushing of Capability Down to End Devices

 IT needs to be able to push capabilities down to end devices and access control for both on-premises and off-premises apps, while providing pull capabilities for users, so they can self-provision apps.

IT must have the ability to apply situational control policies (for example, for disabling cameras on mobile devices in order to protect on-premises company assets when employees and guests are on corporate premises or in restricted areas). Another must have? The ability to remotely locate, lock, and wipe devices should there be a theft or if an employee leaves the company. It is also essential to be able to automate geo-specific policies to control roaming costs when workers are out of country. Read More »

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