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Cloud-Managed IT: The Demystification of Cisco Meraki

I often find when you say “cloud” to a customer they get a reluctant look on their face, and I wonder to myself, ”Is it the mystery about the cloud that concerns them? Maybe the idea of things being sent off to a far away place known as ‘The Cloud’ makes them leery of embracing a technology that can do so much for them.” Let’s be honest. In relation to networking as a whole it is a very new idea.

Often I have to address common misconceptions about our own cloud-managed IT solution, Cisco Meraki. They do see the value of cloud-managed IT such as Instant IT, full business visibility, on-demand scalability and lower IT costs. They just sometimes have the wrong perception of the Cisco Meraki solution! I thought I would take a moment and address some of the more common misconceptions.

Misconception #1: Cisco Meraki is Only Wi-Fi and for Small to Medium or Commercial Customers

False. Although it is true that Meraki started out as delivering cloud-managed Wi-Fi they have grown to bring to market switching, routing, security and even mobile device management, all managed and monitored from the cloud. This means that our customers can deploy a comprehensive infrastructure, threat and mobile management solution. And they can deploy it whether they are managing a few sites or thousands of sites. In the US, Motel 6 supports over 1,100 locations with Meraki. We see customers like Infopark deliver and support wireless, switching and security capabilities for over 600 customers with less than 30 minutes per month put into managing the infrastructure.

Misconception #2: Cisco Meraki is Only for US Customers Read More »

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Improved Location Accuracy for an Improved CMX Experience

As with any type of information, the quality of the context improves the quality of the content. That is, the more relevant and accurate the information, the more valuable it becomes.

This truism is highly pertinent to the growing field of location-based services such as those supported by Cisco Connected Mobile Experiences (CMX). The more accurate the location, the more detailed the analytical information or customer-facing content. If we can improve accuracy to get near to the one meter goal, we can greatly improve the quality of that analysis or content. Now the context isn’t which section of a store or area in a hospital, it is exactly where the person is standing at that moment. This increased relevance makes the information more valuable to the venue and its customers, guests, and patients.

Understanding the importance of location accuracy, Read More »

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Using a Robot to Get Marketing Insights for Your Venue?

NRF 2015 is a wrap. The annual show where anyone who’s anyone in retail goes to learn about the latest ways to grow revenues and improve store operations. Here’s something you may have missed:


Meet Collecto. Your one stop shop for all marketing Read More »

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Three Dimensions that Influence Location Quality

Since the earliest maps, location accuracy has always been important. Just one degree off on the high seas and the seafaring navigator could be landing in Cuba instead of Florida. As we progress from GPS to indoor location, the quality of location accuracy is no less critical.

To define the quality of location, we really need to understand the variables that influence location. This is especially true with mobile devices in the mix.

Quality of location accuracy has three dimensions:

  1. Location precision
  2. Refresh rate
  3. System latency

These three vectors are functions of how well the infrastructure is engineered and how the Read More »

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Unleash True Mobility with an Innovative IT Infrastructure

There’s an influx of conversation focused on Bring Your Own Device, the consumerization of IT and how organizations can cope in today’s multi-device environment.

IT and business leaders are being asked to securely connect thousands of devices competing for network resources; both wired and wireless while simultaneously supporting greater productivity in the workplace.

With this in mind, how can mobility be addressed at an infrastructure level to tackle challenges and enable opportunities for organizations and employees?

Recently, I participated in a Future of IT podcast episode with Craig Mathias, Principal at the Farpoint Group. We discussed how an IT infrastructure is key to enabling innovation and the role seamless mobility and why organizations should future-proof their mobility strategy through an infrastructure-centric approach.

One central theme from our discussion focused on the need for simple, intelligent, secure IT infrastructure. Read More »

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