In just two years, indoor location technology has taken off and attracted a lot of buzz across industries, from retailers to healthcare. But it’s no longer a conversation about just Wi-Fi – the introduction of beacon devices, including iBeacon, has added a new dimension to location technology for IT and their line of business counterparts to grapple with on how to leverage it to better reach their customer base.
Some customers have been asking about beacon technology and how it fits in with Wi-Fi, so let’s start from the beginning:
How do beacons work?
Beacons are sensors that send out Bluetooth low energy (BLE) tracking tags. These sensors can be placed around a venue, such as a store, and a mobile device can pick up the BLE signal and determine that it is in close proximity. When a mobile app is built off of this technology, it can be used in interesting ways to interact with the end user, such as notifying a customer of a promotion for an item they are close to.
I’m having trouble differentiating Wi-Fi and beacons. What do I need to know? Read More »
Tags: access, analytics, Apple, beacon, BLE, bluetooth, byod, Cisco, cmx, consumer, customer, deployment, device, dimension, Enterprise, GPS, granular, Guest, healthcare, ibeacon, indoor, Indoor location, IT, lbs, line-of-business, location, location based services, marketing, mobility, mobility services engine, mse, network, operation, productive, productivity, proximity, retail, sales, tag, technology, track, tracking, wi-fi, wifi, wireless, wlan
Unless you’ve been living under a rock for the last two weeks, you know that the FIFA World Cup is in full swing. Stakes are higher than ever as we move into the semi-finals with more and more people tuning in to cheer on their favorite futbol teams. In fact, FIFA just released a media release yesterday about how this year’s 2014 FIFA World Cup™ has set new records for streaming data traffic around the world. My colleague Ido blogged about IWAN helping with the bandwidth overload caused by the FIFA World Cup last week, so let’s dive deeper and talk about video and high density.
There is no denying it: your employees and customers are streaming video. While the volume of that streaming dramatically peaks around game times during the World Cup, it should be no surprise that today, mobile applications, largely video, are increasing mobile traffic across networks. That’s straight forward: apps + video = bandwidth drain. Combine that with the fact that people are touting multiple devices–think a laptop and a smartphone, maybe a tablet, too. This means high density–lots of clients and devices on a single network. These circumstances trigger three potential yellow cards to cross an IT person’s mind – let’s see how we can avoid them.
YELLOW CARD #1: Rich Media Optimization
As an end-user, the common expectation is that I should get the same crisp, clear, rich media or video experience across all platforms—I don’t care if it’s my phone, my tablet or my laptop: make it high definition. This is harder said than done.
It is not easy to provide the same rich media experience across wired and wireless devices. Traffic from wireless devices has to travel all the way back to the controller in a data center and then back to an access switch before reaching its destination. It’s called the hairpin effect. The result is that video over Wi-Fi could look grainy. That won’t do for the current generation of high definition junkies. Read More »
Tags: App, application, AVC, brasil, brazil, device, fifa, high density, IT, media, mobile, online, streaming, video, visibility, wi-fi, wifi, wireless, wlan, world cup
Northern Kentucky University is among the fastest growing universities in Kentucky. It hosts over 15,000 students with about 13,000 undergraduate and 2,000 graduate students. The goal of the wireless program at NKU is to provide secure, robust and ubiquitous wireless access throughout the campus, both indoors and outdoors. This ensures that students always stay connected and feel at home. The classrooms are equipped with smart technology to ensure that the teachers can benefit from technology when collaborating with students. The IT team has blanketed the libraries, the classrooms, the dorm-rooms as well as the outdoor areas with Wi-Fi. In the previous blog in 2012, we described how the Cisco 7.5 release allows networks to recover with no client re-authentication in the rare event of your primarily wireless LAN controller goes down.
At a Glance:
Located in: the Highland Heights Kentucky
Number of students: 15,000 of which about 2000 stay in residence halls
Number of teachers/staff: 2000
# WLAN clients: Approximately 8500 concurrent clients
Access-Point Model and Units: 1200 units of AP models including AP702W, 3502, 3602, 3702, 1550 and a few older Access Points which are being phased out
Controller Model and Units: 2 Pairs of WiSM2 operating in 188.8.131.52
Switch Models: Various models 2960, 3650, 3850, 3750X and 6500
Prime Infrastructure: 1.4.2
Mobility Services Engine: 7.6
Deployment Details: We talked to Christopher Johnson, the Senior Infrastructure Systems Analyst II at Northern Kentucky University to capture some of his thoughts around their choice of this solution and the associated benefits. Read More »
Tags: 11ac, 802.11, 802.11ac, access point, AP, application, AVC, bandwidth, CCIE, client, control, controller, device, gigabit, graduate, kentucky, LAN, mobile, mobility, nku, prime, professor, re-authentication, smart, staff, student, switch, system, teacher, technology, university, video, visibility, wi-fi, wifi, wireless, WiSM2, wlan
HITEC 2014 takes place this week in Los Angeles, where the brightest minds and hottest technology in the Hospitality industry congregate in one place, with over 300 companies displaying the latest technology solutions to the industry.
CMX is featured at the HITEC Convention in both the Cisco booth and as a part of the Hyatt keynote address.
Cisco CMX @ HITEC
Cisco’s CMX solution was on display at the Cisco Booth and also running at the event venue the Los Angeles Convention Centre.
The following screen shots show some examples of the analytics in action at the show.
This is a heat map of devices during the early part of the morning when the exhibition flow first opened, and the delegates can be seen streaming in the front entrance and then spreading out across the show floor. We can also see that over 3000 devices have already been detected at the venue.
Read More »
Tags: #HITEC2014, analytics, Cisco, client, cmx, convention, count, customer, data, density, device, event, exhibition, FLOW, Guest, heat map, heatmap, hitec, hospitality, hotel, hyatt, Industry, location, location-based, loyalty, mse, solution, technology, travel, wi-fi, wireless
Cisco CMX Mobility Developer Challenge is under way at topcoder. CMX Mobile Application SDK can be leveraged in a mobile application to provide indoor location and navigation for users. The SDK will connect with the CMX Mobile App Server to determine a user’s location, downloading maps, venues, point of interests, and determine routes for a selected point of interest. The CMX Mobile Application SDK can also receive a mobile push notification when application is not running. When notified, the application can be launched and include message how to join the customer network when first initiated. The core feature is the indoor location which displays current location of device on the map. The location updated as a user moves through a venue and can help navigate the user to some defined location.
The topcoder challenge is to use the CMX Mobile Server SDK to create a new app using a simulated environment for a meeting host to automatically launch a WebEx conference, based on the location of the conference room where the meeting is scheduled.
The SDK is composed of several modules to allow for varying types of application integration. The CMXClient is the core module for getting client and venue information. Read More »
Tags: API, App, Cisco, client, cmx, coder, Conference, core module, develop, developer, device, location, map, mobile, notification, program, programmer, sdk, server, simulator, software, technology, topcoder, venue