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Best of Interop Winner: What is the Hype About Hyperlocation?

Apparently a lot! And the Best of Interop Commitee this year in Las Vegas agree. Cisco is the proud recipient of the Best of Interop Award in 2015 for the Mobility/Wireless category.

best of interop winner

Understanding customer behavior is a key asset for any business. This is also true in the growing field of indoor location-based services such as those supported by Cisco Connected Mobile Experiences (CMX).  A more accurate solution can help a business with their pain points: gaining more accurate data analytics on customer behavior, better statistics for operational optimization, and even providing better customer-facing content. In today’s world, the greater the location accuracy, the greater the relevance of the content.

The Cisco’s Hyperlocation Module provides that accuracy. As one of today’s most advanced location solutions, Cisco Hyperlocation is precise in pinpointing beacons, inventory, and personal mobile devices. Other vendor solutions use multiple access points to triangulate location coordinates within 5 to 7 meters of accuracy, but Hyperlocation, in conjunction with BLE beacons, can pinpoint locations to within a single meter.

It is this advancement in location-based data acquisition and analysis that brought Cisco to the forefront of the Mobility/Wireless category at Interop and sequentially allowed us to win the category.

Cisco Accepts the Best of Interop Award at Interop Las Vegas 2015 best of interop photo group

From Left to Right with two representatives from UBM, from Cisco; Bill Rubino, Yasser Hannush, Brian Robertson and Gagan Arora Read More »

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MSE and CMX: What’s the Difference?

As you probably know, Cisco Connected Mobile Experiences (CMX) enables businesses to develop engaging mobile experiences with personalized guest onboarding, engagement, and location analytics. CMX leverages Wifi network intelligence and provides IT departments the creative opportunity to produce new revenue-generating, end-consumer solutions.

But I’m often asked what the difference is between MSE & CMX. I’m likely to blame for some of the confusion since I use the terms “MSE” and “CMX” interchangeably. Let’s clear up the confusion once and for all with a breakdown of MSE and CMX.


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Non-stop wireless at Valley Children’s Hospital

Valley Children’s Hospital is a nonprofit, state-of-the-art, children’s hospital on a 50-acre campus in Madera, California, with a medical staff of more than 550 physicians. With 356 licensed beds, Valley Children’s Hospital is one of the largest hospitals of its type in the nation. One of the core values the hospital embraces is incorporating new ideas, technology and methods to improve the care and services it provides.

Internet of Everything has led to an explosion of wireless devices in the hospital from patient care to guest access. The following blog highlights how the IT Support and Technical Services staff enable the following business outcomes using best-in-class, highly available wireless technology from Cisco:

  • Deliver Emergency Health Records to emergency staff on hundreds of virtual desktops and tablets from the patient’s bedside.
  • Keep nurses connected to patients, doctors and staff via Cisco IP Phones and
  • Provide free internet access to patients, family members and friends



Location: Main campus Madera, California, with several remote sites from Modesto to Bakersfield Read More »

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Cisco Wireless enabling location bonjour services at Vanderbilt

Has your wireless network help you identify the closest Printer to you? That’s exactly the kind of problems Cisco wireless is helping solve at Vanderbilt University.

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Located in the heart of Nashville, TN, the Vanderbilt campus consists of Vanderbilt University (VU) and Vanderbilt University Medical center (VUMC).

Cisco Wireless at Vanderbilt serves about 33,000 users (12,500 students and 20,500 staff) everyday from the University and medical center. Vanderbilt spans across 324 buildings, which includes 35 medical centers.

One of the key elements about the wireless network at Vanderbilt is the requirement to support stringent standards to serve as a Medical Grade Network (MGN).

At a Glance:

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What is 802.11r? Why is this Important?

In this short series of blogs, we’re spending some time looking at the lesser known but undeservedly underappreciated amendments to 802.11 and the features/benefits they provide.

The first blog explained the basics of 802.11k “WLAN Radio Measurements” and specifically zoomed in on the Neighbor Request/Report.

This blog will focus on the 802.11r amendment.

Fast BSS Transition (802.11r)

Fast BSS Transition (often abbreviated to Fast Transition or FT) describes mechanisms by which a mobile device can reestablish existing security and/or QoS parameters prior to reassociating to a new AP. These mechanisms are referred to as “fast” because they seek to significantly reduce the length of time that connectivity is interrupted between a mobile device and Wi-Fi infrastructure when that mobile device is connecting to a new AP. Please note that the process of disconnecting from one AP and connecting to another AP is formally designated as a “BSS transition”. Therefore, the protocols established by FT apply to mobile device transitions between APs only within the same mobility domain and within the same ESS (ESS transition is out of scope for FT). Since both reassociation and reauthentication are time critical processes, removing time consuming message exchanges between the mobile device and the infrastructure help reduce interruption to high value services (e.g., voice and/or video) when transitioning from one AP to another especially in a strongly secure WLAN (i.e, one using 802.1x and EAP methods for authentication).

Because Fast BSS Transition reestablishes existing parameters, the protocols require that information be exchanged during the initial association (or at a subsequent reassociation) between the mobile device (formally referred to as the FT Originator (FTO)) and an AP. The initial exchange is referred to as the FT initial mobility domain association. Subsequent reassociations to APs within the same mobility domain are expected to utilize the FT protocols.

Two basic FT protocols are described:

  1. FT Protocol. This protocol is performed when a mobile devices transitions from one AP to another AP but does not require a resource request prior to its transition. The AP selected by the mobile device for reassociation is referred to as the “target AP”.
  2. FT Resource Request Protocol. This protocol is performed when a mobile device requires a resource request prior to its transition.

For a mobile device to transition from the AP it is currently associated with to a target AP, the FT protocol message exchanges are performed using one of two methods:

  1. Over-the-Air. The mobile device communicates directly with the target AP using IEEE 802.11 authentication with the FT authentication algorithm.
  2. Over-the-DS. The mobile device communicates with the target AP via the current AP. Communications between the mobile device and the target AP are encapsulated within FT Action frames between the mobile device and the current AP. Communications between the current AP and the target AP, occurs via a different encapsulation method. The current AP converts between the two encapsulation methods.

802.11r image 1

Over the Air message exchange (excerpted from IEEE 802.11-2012)

802.11r image 2

Over the DS message exchange (excerpted from IEEE 802.11-2012) Read More »

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