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A Customer Story: Hospital uses Cisco CleanAir technology to rapidly isolate radio interference in “noisy” environment

We all see a growing trend of using wireless technologies in hospitals due to its benefits in cutting healthcare costs and increasing accessibility for patients and healthcare providers. Wireless applications have the potential to improve care by providing real-time access to a patient’s medical history including treatments, medications, laboratory tests, insurance information and more.

Our customer, Children’s Mercy Hospitals and Clinics – one of the leading children’s hospitals in the U.S.—works tirelessly to help ensure healthcare providers, administrators, and patients have access to leading technologies. So when it came to managing the hospitals’ wireless network, IT managers knew they needed a best-in-class solution.  Deploying the right wireless technologies is not only a matter of adopting reliable solutions – it’s also about putting the systems in place to identify and mitigate wireless interference, which can be a major challenge at a busy hospital.

To combat this, the hospital deployed the Cisco Aironet 3500 Series access points throughout the campus to enable high-performance 802.11n wireless services and Cisco CleanAir technology to both troubleshoot problem areas and optimize the wireless environment. The IT team quickly identified and addressed many areas of interference, including pinpointing that some interference was coming from public buses changing traffic lights at a nearby bus stop.  With the powerful Cisco environment, Children’s Mercy Hospitals is moving to a “self-healing” wireless network that will automatically fix itself when interference is encountered.

Listen to what the customer has to say about their deployment and Cisco CleanAir: Watch now. You can also read and download the PDF version.

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