I Love Genuine Video
First, let me admit that of course I am very fond of the talking Cupid and Easter Bunny.
But, for genuine customer interaction, my favorite video of the week is of Security Technical Marketing Engineer Tom Fulton. Tom is answering a customer’s question (via video) about security features on the Cisco 1800 Series Integrated Services Routers:
The neater thing is, this is a video comment back on a question that a customer originally attached to a video! Talk about double recursion!
Have a look at the video comments feature we’ve added on some of our product pages.
Technorati Tags: Web Video Design Web-Design CustomerExperience
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Posted by Martin Hardee at 12:50AM PST

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