July 14, 2009

Help Improve Cisco.com Even More


Remember the various posts I've written about the value of remote online usability sessions? I wanted to take a moment to thank all of our customers and partners for participating in the many remote usability tests we've done over the past year. Their participation in these tests of the new features on our site really helps us perfect what we're doing on Cisco.com, and improves the experience for everyone.

And now we have a way for even more folks to help us improve Cisco.com: You can now sign up to participate in future online usability sessions (right from home or work) and get an early preview of new features we are building for the site. Most sessions are short (15 minutes or less), and we also have some longer online and in-person tests.

A bonus is that many of the opportunities are paid or involve a thank you gift, so you get something extra in exchange for the few minutes of time you take with us. And, you'll be making Cisco.com a better place every time.
You can sign up for usability sessions now, and we'll contact you if your profile is a good match for the next things we're testing.

(And, of course, you can opt-out of participating at any time.)

Thanks!

Martin Hardee Posted by Martin Hardee at 05:47AM PST

Permalink, Comments (2), Trackbacks (0)

Tags: network usability web experience

2 Comments

Brian Brown Aug 24, 2009

Wondering what platform you use for your remote online usability testing?  We’ve used a product called Loop11 - is this the one you use?

Brian Brown Aug 24, 2009

Wondering what platform you use for your remote user testing.
We’ve used Loop11 a few times and love it.

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