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Building the Mobile Office with PC Video Conferencing

PC video conferencing is all about mobility and connecting people anywhere, anytime.  When interoperable with a standards compliant video solution, PC video becomes an even more powerful solution as it extends the benefits of face-to-face collaboration beyond the walls of the office.

I hear quite a bit about how PC video helps preserve business continuity and generally makes life easier and better for its users.  There are just too many examples to write about all of them, but here are a few compelling real world examples that demonstrate the power and utility of PC Video:

Just this week Yong was traveling internationally.  An unscheduled and urgent meeting was called for 3PM EST, which unfortunately for Yong meant 9PM CET.  Instead of having to take a taxi back to the office, he simply used PC video to call in from his hotel room…he even presented a PowerPoint presentation

Henrik runs a product meeting over video every week at 3:30PM. Problem is, one week he had to be home for an appointment at 4:00PM.  The solution?  Henrik started driving home and at 3:30 he pulled over and led the meeting from his car with his PC and a wireless internet connection (and yes he parked the car for the video call…).

During Jeannie’s recent business trip to Chicago, a huge snowstorm shut down several airports and she was stuck in Chicago for an additional 3 days.  Because she has PC video, she continued about her job with face-to-face meetings and other calls.  Most importantly though, Jeannie was able to call home and see her family, letting her 4-year-old son know she would be home soon.

Michael needed to connect with a customer during his flight from Houston to Dallas…no worries; with an internet connection in the air he was able make a video call and provide the consultation needed.  Making the experience even better, Michael’s call was to a telepresence unit at the customer site.

And in our most unique application…

Scott - seen in the below video -- is training for a triathlon and cycles to work a few times a week.  In order to maximize his time, Scott has rigged a special platform to his bike so he can make his calls on the way in….talk about an efficient use of time! (please don’t try this at home folks…)

Have an example that tops these?  Let us know!

Video helps care for criminals and keep citizens safe

February 25, 2010 at 5:35 pm PST

In previous posts on the TANDBERG Public Sector blog we’ve discussed how video teleconferencing (VTC) can be used to keep citizens safe, reduce transportations costs and speed time to trial by allowing offenders to appear in court via video.

Another area where VTC plays an important role should not be ignored either – prisoner healthcare. For everything from flu outbreaks to infectious diseases all the way to dental services, mental health and psychiatric treatments, telemedicine has proven to be not only a cost saver, but a more effective way of delivering care with the least security risk to everyone involved.

In the past, doctors and specialists would have to physically go into the prison to administer care, or prisoners would have to be transported to hospitals. Similar to relocating prisoners for court appearances, this process is expensive and requires exposing citizens to possible harm.

Utilizing VTC equipment, specialists can be delivered directly to the prison with no travel required. This not only decreases the cost of administering care, but ensures that it can be delivered quickly and efficiently – the prisoner gets timely care, the doctor can see more patients, and safety is maintained.

A great example of VTC being used for telemedicine in prisons can be seen in the State of California, which recently released a report detailing ways they were improving the delivery of care to prisons. According to the report, entitled Achieving a Constitutional Level of Medical Care In California’s Prisons, California conducts 16,000 telemedicine visits with prisoners each year. This year alone, $13 million was saved utilizing telemedicine to treat patients.

In fact, California’s foray into telemedicine in prisons has been so successful that the state has begun to implement additional telemedicine specialties, according to the report. Also, six separate correctional institutions are looking to improve and expand their telemedicine services, including the North Kern State Prison, Kern Valley State Prison, Richard J. Donovan Correctional Facility, Centinela State Prison, California State Prison at Corcoran and the Substance Abuse Treatment Facility.

By delivering doctors and specialists to prisons via video, states can ensure that prisoners get the care they need without spending significant budget dollars and putting citizens in danger. TANDBERG solutions have played a large role in the adoption of telemedicine in prisons and is proud to be leading this new way of caring.

Video Conferencing Delivers Hole in One for London Golf Club

February 24, 2010 at 10:50 am PST
Video conferencing delivers a hole in one for the London Golf Club

Video conferencing delivers hole in one for the London Golf Club

The London Golf Club has taken an unexpected approach to increasing business that proves leisure venues as well as business offices can benefit from video conferencing. Recognizing that video conferencing is commonplace in the business world, the Club has found a place for it in its facility as a way to gain a competitive edge amongst similar venues.

By installing video conferencing as a managed service in it’s oak-paneled Club Room, the Club is able to make the service available to both its membership base as well as casual and corporate visitors. This new and unexpected friendship between business and pleasure appears to be paying off. In a recent article, Terry Dwyer, managing director at mvision, says “The London Golf Club is busier on a Thursday than a Saturday.”

The London Golf Club recognizes that video conferencing offers users more efficient communication, reduces business travel and improves work/life balance. By adopting video the Club can now offer a valuable service to its existing members and also attract new ones. Its a great way to drive traffic to the venue and showcase everything the club has to offer when business is done. This partnership is the perfect example of how to mix business with pleasure in a successful way.

Has your favorite leisure venue used video conferencing to attracted business? What other types of companies could benefit from video conferencing?

Air warfare symposium illustrates international need for VTC

February 23, 2010 at 7:07 pm PST

The TANDBERG Public Sector team just returned from colder than normal Orlando, home of the Air Force Association’s 26th Annual Air Warfare Symposium and Technology Exposition. Although the air outside was disappointingly cold, attendance was amazingly good.

The Air Warfare Symposium is an excellent forum for the senior leadership of the United States Air Force, including Secretary of the Air Force Michael B. Donley, Chief of Staff of the Air Force General Norton A. Schwartz, Chief Master Sergeant of the Air Force James A. Roy and other top Air Force officials, to discuss best practices and the topics affecting the Air Force today. The technology exposition also gives these leaders an opportunity to see the latest in military technologies available from government contractors and other vendors.

In an exposition that is normally limited to weapons systems and other combat technologies, TANDBERG and its video teleconferencing (VTC) solutions may have been a surprising participant. However, according to our conversations with some of the senior Air Force leadership during the show, there’s a very good reason for that.

One of the biggest problems facing military commanders and four-star generals today is command and control. With today’s war effort comprised of many moving parts, the need for rapid, in-person communication between senior leaders and field commanders is greater than ever before. The use of VTC solutions enables this rapid, natural face-to-face communication regardless of the distance separating people.

Also, in today’s day and age, the United States very rarely finds itself fighting alone. NATO forces and multiple other nations are involved with almost all wartime efforts. The use of VTC among NATO and other nations ensures that war efforts are coordinated and that clear communication and collaboration can occur between individuals oceans apart, even in the most critical times.

With senior leadership at the Air Force and other branches of the military moving towards VTC solutions, the mass adoption of VTC throughout the military is on the horizon. Internationally, the NATO Consultation, Command and Control Agency (NC3A), which is tasked with aiding NATO nations with the acquisition of seamless and interoperable communications infrastructure, is also pushing for the adoption of VTC abroad. With movements for unilateral VTC adoption within the United States and around the globe, VTC is ensured a large part in military communication and collaboration today, and in the future.

VTC is breaking down the walls between commanding officers and their charges in the field, and breaking down the walls between military leaders across the globe. TANDBERG is proud to be enabling a new way of working for America’s armed forces, and a new era in military collaboration.

On The Road – Integrated Systems Europe

February 22, 2010 at 11:12 am PST

The TANDBERG Boothat ISE 2010

In this first blog entry, I would like to give a brief report from the Integrated Systems Europe show where TANDBERG was an exhibitor.   From the 2nd to 4th  of February at Amsterdam’s prestigious RAI exhibition centre, over 28,000 audiovisual experts from across the region converged to network and trade at what is Europe’s largest dedicated audiovisual show.

The show is affiliated with the internationally renowned infocomm show which takes place in North America every year. Even though the weather was bitterly cold and Amsterdam was unusually blanketed in snow, business was extremely brisk at the show.

For me one of the most impressive things about the show was the size and quality of video displays that are coming onto the market. We had 65 inch screens on our booth and they looked woefully inadequate in comparison with the legions of 100″+ displays. 3-D displays were also in abundance with many vendors showing the latest and greatest active goggle 3D technology. One company which really amazed me was the projector manufacturer Christie which had some absolutely mind blowing projection displays on show.

Christie were also demonstrating ultrahigh resolution 3-D technology with a couple of demonstration clips of the international blockbuster Avatar. It’s not often I see technology that really blows me backwards but these projectors quite literally have to be seen to be believed. It left me thinking how much I would like to see our Telepresence technology connected up to these bad boys…

More to come in my next post, where I’ll be interviewing our Telepresence Solutions R&D team to get their thoughts on what the next few years will bring to the industry.