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Getting Started with Media Monitoring

Networks and applications have become increasingly complex as new rich media applications and networking technologies have been adopted. In some cases, this layer of complexity has led to stalled deployments and a loss of confidence in the network by both the network and application operators. Today, organizations rely so heavily on their networked infrastructure, it is imperative to move beyond reactive management techniques of old and assume a more proactive approach by instituting scalable performance management.

Medianet introduces Performance Monitor and Mediatrace embedded in the network and the endpoints/applications, a collection of capabilities that will address these challenges. The frequently asked question is how to get started. Here is one way to get started.

Cisco Prime Collaboration allows you to monitor video collaboration systems. You can run a worst endpoint/session report to identify sites based on the lower performing end systems.

Useful Prime Collaboration reports include:

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ActionPacked! Networks Completes Interoperability Verification and Testing of the Live Action Software!

We are excited to announce that ActionPacked! Networks successfully completed interoperability verification and testing of LiveAction for the MSI management CDN program. This makes them the first management partner to support the MSI’s REST-based management interface (v3.1). This support gives LiveAction the ability to monitor and troubleshoot issues on any MSI enabled endpoint. LiveAction supports both certificate-based and username/password based authentication to MSI-enabled endpoints.

LiveAction is also a Medianet Systems Management CDN partner supporting Medianet capabilities on the network elements. With their current enhancements to support the MSI management interface, LiveAction becomes one of the first products to support Medianet capabilities on endpoints as well as the network.

This successful IVT also underlines the fact that Medianet is based on open standards and was designed from the start to be an open, interoperable architecture.

A few additional highlights on LiveAction:

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Five Myths of Telepresence Debunked!

The wide adoption and interest in telepresence has made it the target for some of the greatest myths in technology today. To respect your time, I thought it would be best to recap the five most common that I hear.

Myth #1. “It’s unaffordable and only for the enterprise”

Telepresence offers an easy and dynamic way for dispersed teams to innovate, troubleshoot and collaborate in real-time and is affordable for companies of just about any size. The development of technologies, especially via the cloud, is making the benefits of telepresence accessible to businesses around the globe. Smaller organizations are rapidly realizing the business value and rapid ROI that telepresence solutions offer and are integrating this with their broader collaboration strategy.

Myth #2. “Web-based consumer services are good enough”

Consumer-grade video services fall short of what businesses need in a video solution in several key areas, including security, quality, flexibility and feature richness. Consumer video suppliers have always promised lifelike experiences, but the reality is most solutions offer poor image and audio quality that are likely to be fuzzy and jerky. While this is generally acceptable to consumers because it’s low-cost or free, it’s not a plausible solution for conducting business.

Myth #3. “Software vs. hardware”

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Seamless Mobility with Single Number Reach

February 7, 2013 at 11:00 am PST

Do you work on your way into the office in the mornings? Many business professionals make phone calls on their mobile devices as they are commuting into their offices.  Cisco enables collaboration tools that allow a user to take the same mobile voice call and transfer it to a video device without having to hang up and call back in. Read More »

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Medianet at Cisco Live 2013 London

February 6, 2013 at 7:20 am PST

A belated Happy New Year from Cisco Live London 2013! This is our last year in London, and it was an excellent sendoff bringing the latest for medianet to our great partners and customers in the European market. With the greater adoption of medianet technologies, we saw the incorporation of medianet features within the general design sessions related to Jabber deployment, to Access Switching, WAN Network Designs [1] and even a few Management [2][3] sessions. (Some of the session links provide a video capture of the session as well as a download of the content)

Meanwhile, the event brought an introduction to Medianet Flow Metadata [4] as well as Media Services Proxy [5], which allows the sharing of attributes of flows with the network. The network can then use these attributes for advanced classification, for example, to match the audio leg of a Jabber for Windows session. We had a demo station setup where we showed the quality of metadata-based classification of Jabber video compared to other forms of video that did not benefit from advanced classification. Of course, there were a number of other demo stations showing the network management utilization of medianet features for monitoring and reporting on network performance, namely Performance Monitor [6] and Mediatrace [7].

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