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Delivering a More Efficient and Effective Telepresence Experience With TC6.1

Recently at Enterprise Connect 2013, Tony Intrabartolo, Managing Engineer, Cisco TelePresence and Collaboration, and Richard Hayes, Technical Marketing Manager, Collaboration Endpoints, teamed up to discuss the Cisco TelePresence TC 6.1 software update.

TC 6.1 adds the entire portfolio of capabilities announced in the TE 6.0 software update to the C, SX, MX and Profile Series. These features include message waiting indicator, shared line support, single number reach and enhanced conferencing, which are enabled by the Cisco Unified Call Manager 8.6.2 release. This means Cisco TelePresence users will have a consistent experience and access to a broader set of capabilities, including all features in CUCM, across the entire Cisco TelePresence product line, from multipurpose to personal units.

Check out the video below to see Tony and Richard discuss some common scenarios and business benefits these new features offer and how they would play out in an average work day. For example, your Cisco TelePresence endpoint (EX, MX or SX Series) can now be one of the devices where you can be reached through your phone number or even through your Uniform Resource Identifier (URI). The result is a seamless telepresence experience no matter where you are or what technology you are using.

The software update also Read More »

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Deploying video or collaboration? The network is your best friend!

If you are deploying or managing video and collaboration applications, you might have realized that providing good quality experience for users can quickly become complex and costly as you deploy so many different applications and endpoints from different vendors at the same time in the same infrastructure.

The figure below compares voice and video applications. As you can see, the characteristics of voice applications are very consistent when compared with the different video applications. Different video applications have different bandwidth requirements; traffic is bursty, unpredictable and highly compressed and often available in a variety of form factors from different vendors.

medianet delpoying video image

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Cisco MSP CDN Program Update: Building on the Success of Plugfest at ISC West!

Hello IP Surveillance Enthusiasts,

ISC West was held at Las Vegas between Apr 10-12, and we continued the engagements with our partners on Cisco Medianet Plugfest here. Plugfest was launched at ASIS Philadelphia in September 2012, and from then till now, we have been actively working on getting partners on-boarded into Cisco’s MSP Cisco Developer Network (CDN) program, evaluating the test results gathered during ASIS and making recommendations to partners on improving interoperability with the network.

At ISC West, we had the wonderful opportunity to touch base with many of our partners already in CDN, and the ones we are closely working with on the process.

These were the sessions/interactions we had on Plugfest at ISC West -

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Collaborations Innovators: Jerry Bruckheimer Redefines Hollywood Collaboration with TelePresence

It’s no secret that when people get together to collaborate, great things can happen. Nowhere is this more evident than in the stories of our customers. That’s why we are bringing their voice to the forefront in a new series called Collaboration Innovators. It’s our way of showcasing new innovative use cases of collaboration technologies and bringing some stories to light that inspire a different way of thinking about technology.

To kick off the series we are highlighting Jerry Bruckheimer, one of the world’s most successful and innovative film producers. Bruckheimer is using Cisco TelePresence to change the collaboration game in Hollywood by bringing on-set and remote directors, editors, and talent together to produce award winning films.

In Bruckheimer’s upcoming film Lone Ranger, Read More »

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A Delicious Experience: Connecting Kids in Rural Ghana with Kids at Hershey’s via Telepresence

I am often asked what it takes to create a successful telepresence experience. Usually, I respond with requirements like: a high-speed network, great lighting, good acoustic space and the right equipment. However, after a trip I took late last year, I’m going to add “stable power” to the list, and here’s why.

In late 2011, my customer The Hershey Company – you may have heard of them – invited me to be involved with a new project they were kicking off with the goal to enrich the education of underprivileged youth in both the U.S. and Ghana. Hershey wanted to create a common, virtual classroom so 80 elementary students could learn together based on a curriculum developed by teachers in both Hershey, Pennsylvania, and Ghana. The obstacle they faced was how to connect the students, which ultimately led to my visit to Ghana.

Throughout the summer of 2012, I worked with the Hershey Telepresence support team to equip a space at the Milton S. Hershey Foundation headquarters with a C90 codec, two Precision HD cameras, an AudioScience Microphone array, a document camera and some displays. The plan was to duplicate this setup at the Assin Fosu school in Ghana. The ever-revealing reality of a “less than ideal” environment for telepresence required scaling back the Ghana design to an SX20 codec, one display, two microphones and a document camera. The endpoints at both locations were then registered to a VCS Expressway to enable firewall traversal and easy connections across the public Internet.

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