Multiple recent events, from 9/11 to Hurricane Katrina, have led government pundits and officials to call for better communication between government agencies. This increased collaboration is necessary to keep citizens safe, respond to disaster and emergency, and operate more effectively and efficiently.
Unfortunately, there’s a significant roadblock for increasing collaboration within and among agencies. As a rising number of agencies turn to video teleconferencing (VTC), instant messaging and other advanced and rapid forms of communication, converged voice and data networks are relied upon more than ever. This creates a problem for disparate agencies each relying on a different vendor for their network and communications infrastructure.
The key to enabling interagency collaboration and communication across these varied, disparate networks is interoperability. At TANDBERG, interoperability and firewall traversal are some of the most important features of our VTC solutions.
In fact, TANDBERG was first to deliver a telepresence solution that could interoperate with third-party systems, the first to enable high-definition video between Microsoft Office Communicator and multi-screen telepresence, and the first to deliver HD telepresence and video conferencing solutions that can interoperate with any other standards compliant systems. Interoperability is at the core of our VTC products.
The ability to enable face-to-face communication regardless of distance gives VTC solutions the ability to truly bring government agencies together and increase inter-agency communication and collaboration. When agencies are looking for VTC systems that will help them work more closely with other government organizations, the most important feature should always be true interoperability.
Helping the government better serve it’s constituents through collaboration and teamwork – now that’s a new way of governing.