Comments on: Five Myths of Telepresence Debunked!

By: Snorre Kjesbu

Snorre Kjesbu — Thu, 07 Mar 2013 23:09:47 +0000

Chris, thanks for your comments. I couldn’t agree more. Telepresence is certainly a technology that is better appreciated with increasing use, and that happens as your calling circle grows which is why interoperability becomes critical. Easy and accessible B2B and B2C capabilities will drive the video communications pervasively. As you know, Cisco is at the forefront of supporting standards and enabling flexible deployment models, including on-prem, cloud, hybrid and managed services for easy customization.

As you and I both know, once we use telepresence, we very quickly wonder how we ever lived w/out it. Anything less just feels insufficient.

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By: Snorre Kjesbu

Snorre Kjesbu — Thu, 07 Mar 2013 23:06:57 +0000

Hi Kjetil,
Thanks for your thoughts. I completely agree with your statement: “It’s all about being available and accessible with rich interactivity features for the broadest number of existing and potential collaborators.” In order for video to be pervasive, it needs to be a viable business solution – one that offers interoperability, a quality experience, scale, and flexibility for differing business needs. The more people use video to collaborate the better the experience they will expect, even at the consumer level – much in the way the mobile and IP phone industries evolved. Users won’t settle for good enough for long. I believe their expectations for a better video experience will drive innovations for feature richness, security and interop at every level – business and consumer.

Cisco is working to deliver pervasiveness with a video collaboration portfolio that offers everything from a soft client, for scale and mobility, to fully immersive three-screen telepresence rooms, and flexible deployment models – on-prem, cloud-based or hybrid – to meet the differing needs of the user whether they’re at Starbucks or the boardroom.

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By: Christopher Isak

Christopher Isak — Fri, 22 Feb 2013 23:44:43 +0000

Hi Snorre

This is mostly agreeable. However something that is often overlooked are the “dangers” of a low user adoption.

Keys to drive the usage further in my opinion are (more and always more) interop, managed services tailor-made for each organisation and an instance that engages and assists users to “learn to like” that bit of technology that we already all love.

Thanks for the post and best regards,
Chris

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By: Kjetil Kristensen

Kjetil Kristensen — Wed, 13 Feb 2013 14:23:21 +0000

My 2 cents: There is a point or “myth” #2.5 here – although you (I) may think that professional Telepresence / VC is superior – often the other party does not agree or has no access to professional-grade services => enter lowest common denominator = Skype (or similar). And as long as ad hoc interoperability is still to be achieved between professional solutions and consumer-grade offerings, Telepresence will unfortunately remain less pervasive than it could be.

Finally, #2 “Web-based consumer services are good enough” is not a myth, it’s absolutely true for a vast number of SMEs out there. If they think these services are good enough and they use them for business, then they are in fact good enough (for them). One may like it or not – but it’s still a fact that one should take into consideration. I have a paid Jabber account, a GoToMeeting account and also other services. For me, this is not “religion” – rather the opposite. It’s all about being available and accessible with rich interactivity features for the broadest number of existing and potential collaborators.

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