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Why IT Leaders Stand to Benefit from the Natural Process of Network Programmability

The programming of network resources is not just a trend, but also a way to future-proof IT and business needs.

This blog series examines how infrastructure programmability is providing a faster time to competitive advantage and highlights the differences between programmable infrastructure and traditional infrastructure, and what programmability means for your entire IT infrastructure.

To read the first post in this series that defines infrastructure programmability, click here.  To read the third post in this series that discusses how IT leaders can embrace this change, click here.

By the end of this year, the number of mobile connected devices will exceed the number of people on earth, and U.S. businesses alone will spend more than $13 billion on cloud computing and managed hosting services. In addition, the growing convergence of mobile, cloud and the network is demanding that organizations implement the right combination of strategies, processes, and infrastructure.

As the industry is changing faster than we can imagine, we are shaping the future with a new model for IT. Today’s infrastructure must be simple, smart, and secure.

A piecemeal approach to leveraging new technology—in the midst of a fast-paced market—could leave businesses disaggregated and left on the sidelines by faster competitors.

Unleash Fast IT, an operating model that delivers simplification and orchestration through automated, agile, and programmable infrastructures. The concept of Fast IT embodies IT being agile enough to operate at the speed of business. This means that in order for your organization to be successful in an increasingly complex world you must have an infrastructure that runs at a speed and scale never before seen.

There are three core principles for Fast IT: simplicity, intelligence and security. In some ways, this model is markedly different from the current IT model, which can be highly complex and closed.

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What is Infrastructure Programmability?

The programming of network resources is not just a trend, but also a way to future-proof IT and business needs.

This blog series examines how infrastructure programmability is providing a faster time to competitive advantage and highlights the differences between programmable infrastructure and traditional infrastructure, and what programmability means for your entire IT infrastructure.

To read the second post in this series that discusses benefits of network programmability, click here. To read the third post in this series that discusses how IT leaders can embrace this change, click here.

The proliferation of devices and applications has increased the complexity of traditional IT infrastructure. The complexity arises from manually managing the infrastructure box-by-box that is slow and error-prone.  The adoption of cloud computing has compounded the problem with on-premises and off-premises resources. As a result, IT leaders have to allocate critical resources to maintain and troubleshoot these systems. In a recent whitepaper, Zeus Kerravala indicated that 83% of IT budget is used to simply maintain the current operating environment. This leaves precious few resources to invest in business-enabling innovation.

At the same time, business leaders are demanding their IT infrastructure to provide them with a faster time to competitive advantage. Quick time to market is paramount in a world where a new competitive advantage might only last a few months or even weeks. And, as if these challenges are not enough, new cyber-attacks not only threaten innovation but can also threaten the organization itself.

Infrastructure programmability is providing a faster time to competitive advantage.

Infrastructure programmability is providing a faster time to competitive advantage.

Programmability to the rescue

Infrastructure programmability provides the ability to control and change the functions of IT infrastructure. Let’s take a closer look.

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Virtual Analyst Perspective: Your Invitation to ‘Sit Down’ with Industry Analysts—for Free!

June 14, 2012 at 10:32 am PST

Analysts bring years of experience and broad industry knowledge to their clients. They also perform valuable market research and trusted competitive analyses. But tapping into these resources can be tough, because of their busy calendars.

That’s about to change! Cisco is introducing the Virtual Analyst Perspective (VAP), a pilot program that gives partners a seat at the table with well-regarded industry analysts.

It begins on June 27, as Cisco hosts two, one-hour VAP webinars. It’s completely free—partners just need to register to participate. (Editor’s note: The event is finished, but you can click here to listen to the entire Virtual Analyst Perspective replay.)

VAP’s first guest is Zeus Kerravala, founder and principal analyst with ZK Research, a division of Kerravala Consulting. He’ll share directly with partners his expert insight on how trends can affect your business portfolio—and how to transform your business for the future. Read More »

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Evolving from Customer Service to Customer Collaboration

May 9, 2012 at 6:13 am PST

Like many people, I’ve raised my expectations of the products I use and the companies with which I do business, both personally and professionally. As my choices of vendors have expanded, so have the criteria by which I measure them.

At one point, the smallest price tag won the battle. I didn’t always get the best result, but I saved some money. I can get a whole lot more store-brand ice cream for my dollar, but it’s never as good as Ben & Jerry’s New York Super Fudge Chunk. Never.

Product quality, convenience, brand reputation, price, previous experience, are all in the mix. Increasingly, customer service is taking a greater role. I want to work with companies that want to work with me.

Collaboration technology gives you more avenues to interact with and serve your customers. Make it easy to be your customers. The efforts are worth it. In a new white paper, titled “Turning Customer Service into Customer Collaboration,” ZK Research says “the time is now for companies to use collaboration tools to evolve customer service.” Read More »

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