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The Next-Gen Collaborator: Ready for a Mobile Workplace

Today, we’re featuring a guest post from Eric Schoch, senior director for hosted collaboration  in Cisco’s Collaboration organization. Eric is responsible for hosted and “as a service” solutions, strategic pricing and licensing, and business development.

There is simply no denying the increasing importance of being connected. Generation Y in particular, who grew up with mobile devices affixed almost permanently to their hands, views connectivity as one of life’s fundamental resources.

The newest addition to the workforce considers their mobile devices as an essential workplace tool to managing their workload and connecting with their colleagues on the go. While sitting in a meeting or having lunch in the break room, you can almost visualize the text bubbles hovering over crowds of this generation of workers as fingers hammer away at phones and tablets, eyes glued to the shiny screens in their hands. BYOD

But this trend goes far beyond lunch hours and happy hours. As proven by Chapter Two of the 2011 Cisco Connected World Technology Report, the next-generation workforce is demanding flexibility in their choice of devices in both the workplace and remote-work options, illustrating the importance of the Internet in workforce culture. Social media freedom, device flexibility, and work mobility, in the case of 30% of the study’s respondents, are more important when accepting a job than a higher salary.

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Workspace Video

February 3, 2011 at 11:00 am PST

Defining Your Approach to Workspace Video

A companion post to “Techwise #83 -- Extending Video from Boardroom to Workspace

Register here to watch the video!

Definitions are changing. Is your dictionary up-to-date?

Workspace. The definition of the workspace has changed because the workforce itself has changed.  Many employees are still sitting neatly in offices and cubicles, but they are also now global, remote and mobile.  They still come together in boardrooms and all-hands meetings, but they also come together in virtual environments, sometimes from their hand-held tablet in a hotel lobby.

Work. The definition of work itself has changed, and workers are spoiled on speed. Information flows more like fast food than a sit-down dinner.  Just to make it more challenging, travel budgets that use to enable face-to-face contact have been slashed and will never return to the “good old days.” This has created new communication gaps that need to be filled to stay competitive in this new Nascar race… and IT leaders are holding the keys.

Collaboration. Collaboration technology has a new definition too.  It used to mean sticking a document in a shared folder so multiple people could access it.  Now it refers to the complete set of tools that workers use to connect with each other and get the job done.  As Robb Boyd describes in his Keys to the Show segment, this includes using video in places outside the classic “videoconferencing room.” And just to make it tougher on IT, it’s a highly situational choice about which tool gets used and when. Read More »

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